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NSC | Sales Order Not Committed To Linked Work Order
Scenario
User has sales orders linked to work orders, and even though the work orders are built, the quantities aren't committing to the sales orders. As a result, these orders don’t appear on the Commit Orders or Reallocate Orders pages, and they're unable to fulfill them.
Solution
The issue stems from missing information on the sales order’s item line. To resolve this, ensure the Inventory Location (and, if applicable, the Inventory Subsidiary) is populated before processing the linked work order. Below are clear steps to fix this, along with a workaround if needed:
- Populate Inventory Location:
- Open your sales order.
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