Scenario:
The user is attempting to edit specific fields on a Fixed Asset record while logged in with a custom role. Although the role appears to have the necessary permissions assigned and the form configuration allows field editing, the user is still unable to make changes to some fields.
This behavior can be confusing, as it suggests a permissions or form configuration issue; however, both appear to be correctly set.
Solution:
In NetSuite Fixed Assets Management, certain role-based access settings are controlled through an additional configuration area outside of standard role permissions or form customizations. Specifically, the issue may occur if the custom role being used by the user is not included in the User Roles configuration under Fixed Assets system setup.
When a role is not explicitly selected in this configuration, users assigned to that role may experience restricted access to editable fields, even when all other permission settings are properly applied.
To resolve this issue, the administrator should verify and update the Fixed Assets system settings to ensure the appropriate user roles are granted access. Follow the steps below:
- Navigate to Fixed Assets > Setup > System Setup.
- Click on the General tab.
- Under the Asset sub-tab, locate the User Roles section.
- Ensure that the custom role(s) used by the user are selected in the User Roles list.
- Click Save to apply the changes.
Hope this helped!
