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NSC | FAM > Resolving Error During Asset Disposal: Date Format

edited Aug 21, 2025 5:52AM in Accounting / ERP

Scenario:

The user is importing a CSV file that contains dates formatted as DD-Mon-YYYY (Example 29-May-2025), but their NetSuite preferences are set to MM/DD/YYYY. The user then received the following error:

DISPOSAL_USER_ERROR: DISPOSAL_DATE_ERROR: The disposal date format of XX/XX/XXXX is invalid

This error occurs because the format of the disposal date provided in the CSV file does not match the date format set in the user's preferences. The disposal date is a critical field during the asset disposal process, and NetSuite requires that the date format in the CSV file align with the format set in the user's preferences. When there is a mismatch between these formats, the system fails to recognize the date correctly, resulting in an error.

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