NSC | Item Creation > Error: The subsidiary restrictions on this record are incompatible...

Scenario

When creating a new item in NetSuite and changing the income account, the user encounters the error: "The subsidiary restrictions on this record are incompatible with those defined for account."

Solution

To resolve the issue, follow these steps:

1. Go to Lists > Accounting > Accounts.
2. Search for and select Income Account affected
3. Click Edit.
4. Check the Include Children box to set it to True.
5. Click Save.

With this, we can conclude that enabling "Include Children" ensures the account’s subsidiary restrictions extend to its child accounts, resolving the compatibility issue during item creation.

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