Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NSC | Deactivate Legacy Bill of Materials
Scenario
User is trying to deactivate non-master default obsolete BOMs in NetSuite, but they’re encountering an error that prevents you from doing so. Specifically, when you attempt to update these BOMs using a CSV import, you receive the message "Cannot update legacy BOM." This error indicates that legacy BOMs in NetSuite have restrictions that block direct updates to their status (e.g., setting them to inactive) via CSV import. The issue arises because these BOMs are still associated with assembly items, and NetSuite doesn’t allow such updates until those associations are removed.
Solution
To successfully deactivate these legacy BOMs, you need to follow a two-step process. First, remove the legacy BOM from any associated assembly items, and then update the BOM status via CSV import. Here’s how to do it:
Learn how to Refer A Member | Earn the Answer Accepter Badge | Be the Content Creator of the Quarter | Vote for the content you want to see!
Expand your NetSuite knowledge by joining this month's Ask A Guru Live about SuiteBuilder. RSVP on this event now!