NSC | Bins Not Displaying on “Enter Bin” Screen During WMS Sales Order Picking

Scenario:
The user encountered an issue while attempting to pick a Sales Order through WMS where no bins were displayed on the “Enter Bin” screen. This occurred even though the following configurations were already verified:

• The item is bin-enabled
• The location is bin-enabled
• The item is correctly associated with bins
• The item record shows available quantity in the assigned bins

Despite these validations, the picking process still did not display any available bins during WMS picking.

Solution:
One possible cause of this issue is a discrepancy between the quantities shown on the Item Record and the quantities recognized by WMS.