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NSC | “Invalid or Empty Source/Transaction ID” Error in SCM Mobile App Attachments

in Accounting / ERP

Scenario:
The user encountered the following error while using the Upload Image functionality in the SCM Mobile App during Create Inventory or Adjust Inventory transactions:

“Invalid or Empty Source/Transaction ID”

The issue occurred when attempting to use the Mobile App Attachment feature after configuring image upload functionality.

Solution:
According to SuiteAnswers ID 1020104 – Troubleshooting Customizations, this error commonly occurs when the reference transaction configuration is not set correctly within the SCM Mobile customization setup.

To troubleshoot the issue:

  1. Locate the associated:
    • Capture Image icon record
    • or Upload File icon record
  2. Review the field:
    • Reference Transaction State Path
  3. Verify that:
    • The value is correctly configured

Niks Blando-Oracle | Ask A Guru?️

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