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How to remove QTY on Fulfilled column of Sales Order with RMA Items?

edited Aug 22, 2023 1:02AM in Ask A Guru 4 comments

I tried to find a response, but didn't see anything that was correct. Hopefully this is just delayed processing...

I have processed: SO>IF>RMA (with CM and IR)

The items are back in stock, but the SO still shows the items fulfilled. They're not really fulfilled anymore. How can I best resend the same items when they are ready? Do I just enter another line with the same info?


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