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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
How Online Case Form sync with customers records?
Hi,
I created an external online case form through NetSuite Setup > Support > Online Case Forms and embed it in my website.
But each time I receive a case in my NetSuite, it shows my customer information as duplicated records, is there any way to sync customer information (email or phone) with my records and link it (not duplicate).
Or is there any way to limit case form to just receive from logged-in customers?
Thanks,
Reza
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