Hello! I have a question regarding promo code applications in SCA Kilimanjaro. Specifically, we are not able to get promo codes to be applied to orders where the promo code adds a discounted/free item to the cart. We have the following Free Gift Promotion:
In short, the promo will add a free item to orders over $250. We can add the promo to the cart anywhere; in the cart view or the in the mini-cart view during checkout. The promo code is visible, but the free item is never added to the cart. One thing that I've noticed is that during checkout, after selecting a shipping method but before applying the promo code I see:
So at this point tax and shipping were correctly calculated. Then if I apply the promo code I see:
Obviously, the tax is only being calculated on the shipping so something is happening with tax on the line items. Is there something special that I need to set up in order for tax to be calculated correctly when adding promos in SCA Kilimanjaro, or is this even the issue? I don't see any errors anywhere.
I can complete the checkout fine, but on the SO that's created the promo isn't applied:
However, I can remove and reapply the promo successfully on the SO and the line items and discount item are added with no problems:
I'm completely at a loss. Other promo types that don't add a new line item (e.g. shipping, item discount, etc.) work fine. I only have issues with adding the free item.
Also to note is that in our SCA site configuration we do not have Promotions - Auto-Apply Promotions enabled. I tried to enable it but I wasn't able to apply the promo code at all. Adding the promo resulted in the page locking up.
I appreciate any help at all here. We're investigating the tax issue internally, but we don't have any errors to go on so any other insight would be invaluable.
Thanks!
