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NetSuite Connector: How to Resolve NetSuite and Shopify Connector Refund Shipping Cost error?

Intelligere

Need help, knowledge, guidance on receiving a NetSuite Error using Shopify Connector app, stating the below:

"Need to set up shipping, to refund only the shipping; by setting the CashRefundShippingItem mapping (preferred). Or by setting the AccountDetailNSShippingChargeItemNumber!"

#AccountDetailNSShippingChargeItemNumber! #CashRefundShippingItem

Thank you.

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Chart your path to NetSuite Next and connect with NetSuite admins just like you. Tuesday, November 17, 2026, 9:00 a.m. – 10:30 a.m. PST NetSuite Next is here—and as a NetSuite admin, you are key to helping your organization understand and adopt the new experience. Discover how to confidently manage your organization’s…

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