Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Why do Subscription Plan items' tax not being applied on invoices?
Hi
We have invoices with items from a subscription plan where tax has not applied i.e. on the line item, Tax is false.
Both customer and individual items are taxable and when adding the items directly on a transaction i.e. not from subscription plan, tax shows as True.
Why would this happen with subscription plan items? How can we resolve this issue as it is affecting tax reporting.
Regards,
0