megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Cannot Connect Theme Development Tools to NetSuite after Sandbox Refresh

edited Jun 2, 2025 2:42PM in Ask A Guru 12 comments

I'm trying to connect the newest Theme Development Tools - 23.2.0 to our Sandbox but it will connect. I am suspecting this has to do with a refresh from Production to Sandbox a few months ago and a problem with the tokens. This is the error I receive after executing 'gulp theme:fetch' and selecting an existing token (where does gulp even get this list?) or creating a new one:

(node:52439) UnhandledPromiseRejectionWarning: Error: Missing parameters --key or --secret. Check your .env file or add those parameters to the gulp task

  at new OAuth1 (/Users/<user>/WebstormProjects/ThemeDevelopmentTools-23.2.0-Sandbox/ns_npm_repository/oauth1/index.js:37:19)

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders