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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NSC | Sales Channel > Inactive > Encounters an Error
Scenario
User wants to make a Sales Channel inactive but encounters an error, "This Sales Channel cannot be inactivated because there are outstanding sales order in progress."
Solution
When a user encounters this error, what they usually do is make sure that all outstanding Sales Orders are fulfilled and billed, and then try to inactivate it again. However, even after that, the error still persists.
Unfortunately, the ability to make the Sales Channels inactive with existing related Sales Orders is currently a system limitation, even if the Sales Orders attached to it are already fulfilled and billed.
The only way about this is to
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