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Expense Category Missing on Form But Appears on PDF

edited Jul 31, 2025 2:54PM in Ask A Guru 12 comments

Hello,

We are seeing something strange with our expense reports that only seems to effect employees assigned to a specific Territory.

Below is a normal expense report with the expense categories listed and territory populated.

Here is the PDF which is correct.

However for employees with territory = SLC, the expense categories and territory are blank

BUT, they expense categories appear on the PDF.

Seems very strange. I dont immediately see anything obvious with the department, territory or employee records. All the expense categories appear ok as well, but something is off with territory SLC as it relates to expense report form.

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