Hi @User_HK60E Please note the following points: You can view all emails sent from NetSuite in the Sent Email List by navigating to: Setup → Company → Sent Email List To check undelivered emails, go to: Lists → Mailing → Undelivered Email Emails sent from a sandbox account will follow the configured email preferences. To…

Hi @RiccardoBoschi In this case, you can try updating the duplicate detection setup for the vendor record and then attempt the merge. It's best to test this in a sandbox environment first, as the merge process is irreversible.

Hi @Dext3r If you want to view the total transaction amount for each customer without grouping or applying any summary function, you can create a formula currency field and use an SQL analytics function: SUM({amount}) OVER (PARTITION BY {customer.internalid}) However, this approach cannot be applied using standard criteria.

Hi @User_VA1OM I think You can try this Navigate to Reports > New Search. Select Role. In the Criteria tab > Standard sub tab, add the filter Login Audit Trail Fields... : User | Description = is - unassigned -. In the Results tab > Columns sub tab, click Remove All. Add Field = Name | Summary Type = Group. Add Field =…

Hi @GuppyPhish You can create a custom Invoice Advanced PDF Template, then open the invoice form, click on Customize, and check the Printing Type option as Advanced. Next, select the custom template you created. Alternatively, you can achieve this using SuiteScript.

Hi @ Vernita, It seems that using the setFieldValue action with the LAST_DATE function doesn't work in the afterFieldEdit trigger. However, it does work with trigger like BeforeRecordLoad, BeforeRecordSubmit, etc. Let me know if you need any assistance in implementing this through scripting.

Hi @Vernita, You can also try achieving the same result using a Client Script.

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Hi @valtir_SuiteGeek , You can use CASE WHEN {usernotes.notetype#display} = 'Management' THEN {memo} ELSE '' END

Hi @User_G8N5G. Yes, that is possible using a workflow. You can also consider sending the email directly from a Saved Search. Here’s a helpful reference: NetSuite Help Center.

Hi @User_9VVSQ An adjustment period is never set as the default posting period, even for a journal entry. If you need an approved journal to post in an adjustment period, you must edit the journal, approve it again, and then manually select the adjustment period as the posting period.

Hi @PaulRipley , An adjustment period is never set as the default posting period, even for a journal entry. If you need an approved journal to post in an adjustment period, you must edit the journal, approve it again, and then manually select the adjustment period as the posting period.

Hi ImeldaSanchez. Could you please check if the item has already been created in NetSuite? I've noticed that similar errors sometimes occur in situations where, after submitting, an error appears, and we click "Go Back" before attempting to submit the record again. So, could you verify whether the item record was…

Hi @HX_SUBHANKAR I think you can check the following page: Log in as an admin. Navigate to Setup → Users/Roles → Two-Factor Authentication Roles. There, you'll find a list of roles and their 2FA details. For more information, refer to the following links: NetSuite Help Center - Two-Factor Authentication NetSuite Help…

Hi Michelle Jabanes-Oracle Thank you for your response. The requirement is to capture all incoming and outgoing case emails in an Outlook email inbox, rather than storing them solely in NetSuite.

Hi @Eunice_Rep You can achieve this by creating a "Vendor" Saved Search and displaying "Purchase Orders" through a Transaction Join. Additionally, you can join fields from address records. If a vendor has multiple addresses and you're only interested in the default billing address, go to the criteria section and add the…

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Hi @User_Q1DPO could you please check the permission level for the record

Hi @bobrementizo, could you please check the type of the variable id

@User_2LD8N Yes you can have multiple Email addresses for Inbound Support cases. to do that, You have to create multiple case profiles. each case profile will have a dedicated Netsuite Inbound Email Address. you can use these inbound email address to forward emails from different email address.…

@Vishnu M You can find the folder logs under System Notes. However, I don't think it's possible to create a search that retrieves all logs related to folder changes because the "Record Type" field for folders in System Notes is empty. If you're looking for a specific folder, you can use its internal ID and create a saved…

Hi @michelle my question was Is there an option in NetSuite to keep or default a common support email ID for all incoming and outgoing case emails? (to have a copy of all the email communication on the outlook)

Hi @User_DL1Z1 you can refer the following lines to generate the transaction pdf file var renderer = render.create(); var transactionFile = render.transaction({ entityId: payment_id, printMode: render.PrintMode.PDF, formId: form_id, //inCustLocale: true });

Hi @User_GX4AA You can close the purchase order by closing all open lines in the item sublist. To do this, edit the purchase order, go to the item or expense sublist, check the "closed" checkbox for all open lines, and save the purchase order. The PO will then be updated to a closed status.

Hi @Vernita , There is one more approach that involves creating a custom Advanced PDF template along with scripting. This method includes: Create custom pdf template Creating a custom object to structure the required data. Using renderer.addCustomDataSource() to pass the custom object to the template. Ensuring the same…

Hi @User_K3C7V Have you tried creating a folder search? I'm not sure if this will fully meet your needs, but you can try setting up a folder saved search and adjusting the criteria to refine the results. If it works as expected, you can schedule an email alert to notify you whenever a new item is added to the search.

Hi @dle_35705, I believe you can customize the statement template and use it to generate the customer statement.

Hi @Patrick Fresnosa-Oracle Can you find any enhancement requests related to this? While a blanket purchase order is one option, we’re looking for a solution that enables complete end-to-end tracking of subscription purchase orders. This includes monitoring upgrades, downgrades, rate fluctuations, cancellations, and other…

Hi @vernita use '<a href= "">'+Var invoice_no +' </a>'as value.

Hi @Vernita You can use the following field from the item sublist to check if a vendor bill line is linked to a purchase order: sublistId: 'item' fieldId: 'orderdoc' This field usually contains the internal ID of the purchase order. It worked for us, so you can try it, but I’m not sure if this is the correct way to achieve…