Angelica Mae Segador-Oracle Silver Crown

Hi User_E15G4, The Field Groups are part of the Form Layout Enhancements. Please confirm if you are not seeing the Field Groups subtab for all created Custom Forms. Please verify if you need to go through the Custom Form Deployment. To access the Upgrade Checklist for custom entry forms, go to Customization > Forms > Entry…

Hello User_GHXB1, As per checking, the line ID number shows different results while on edit mode is standard behavior. This was raised as a defect before and our developers tried to implement a fix to the issue but they have fully discussed and arrived at the conclusion that an attempt to implement this missing…

Hello GPM_California, After further investigation, we found out that this is a current limitation since the information from your sales order cannot be passed to DocuSign to automatically create document forms. The best way to use DocuSign to add documents is to print the documents, download them and upload them through…

Hello Gab JS, Upon further checking, the ability to include system-generated phone calls in the report is still logged as an enhancement (Enhancement 163438 Transactions > Customers > Accept Customer Payment > Customize > Printing Fields > Columns > Provide the ability to add an additional custom column field.) on…

Hi Michelle Cronje, Welcome to NetSuite Support Community! Thank you for creating this thread. 😊 Our gurus/members will look into your concern and get back with more information. To everyone, feel free to share your insights! 😊 -Lyka

Hi User_GE47I, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka

Hi Jeanine 2022, Good day! Just following up on this thread in case you missed my comment. Let us know if you still need help in removing the links.😊 -Lyka

Hello @User_E1GW7, We are currently checking on this. Thank you! -Lyka

Hi @Gab JS, Good day!😊 Upon checking your concern, as of now, we cannot add the Sales Order field on the Accepting Customer Payments page by creating a custom field. We tried sourcing it but it seems that it is not selectable in the "Source from" field. -Lyka

Hello User_GE47I, As per checking the code, it seems that there is no problem with the code. Can you please check if there are fields in your sales order template that is a "Rich Text" type? If there is one, kindly switch it to source, and if it contains the following lines which is an invalid html: <span…

Hello Jeanine 2022, Thank you for the information. Can you please provide a screenshot of the Custom Field setup so that we can check how to remove the links in form view. Thank you. -Lyka

Hi Richard Appleford OB, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka😊

Hi Richard Appleford OB, The workflow manages the validation and approval routing of an invoice before it is issued to a customer. It executes predefined criteria to determine whether an invoice requires approval. Only incorrect or questionable invoices are required for review by a supervisor or billing manager. Since it…

Hi Elizabeth Vance, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka

Hi Jeanine 2022, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka

Hi Warren Ashcroft, This is an expected behavior since the objective of the initiate workflow action is to execute another workflow in parallel. Consequently, when the action was executed it is set to bypass the event types of the second workflow and will rely on the actions' conditions to confirm if they should be…

Hi Richard Appleford OB, As per checking, the ability to edit the bundle components for bundle 240841 - NetSuite Approvals Workflow is still logged as an enhancement (Enhancement 396203 SuiteBundler > NetSuite Approvals Workflow > Unlock bundle folders) on NetSuite. You may vote on this enhancement on SuiteIdeas or submit…

Hi Elizabeth Vance, Just to clarify, do you want a saved search that will send an email to the next approver only or do you already have a saved search that emails the next approver but also to all potential approvers? If you want to create a saved search that will only email the person who is the Next Approver you can try…

Hi User_DATN1, Unfortunately, I have to inform you that the ability to receive purchases in the employee center is a system limitation of NetSuite. This is logged under the following: Enhancement request #30557 - Requesting the ability in the employee center to receive purchase orders You may vote on this enhancement on…

Hello Jeanine 2022, Thank you for letting us know! Please see below my solution: 1. Open the custom field settings 2. Display tab > Uncheck Apply Formatting checkbox The Apply Formatting checkbox follows that of the number formatting as described under Setup > Company > General Preferences > Number Format Let me know if…

Hi Jeanine 2022, As per checking, it seems that the field "Zendesk Ticket number" is from a bundle. Can you please provide the bundle id and check if it is a locked bundle? Thank you 😊 -Lyka

Hi, Jeanine 2022. As per checking, it seems that these fields are not from NetSuite. Are these fields from a bundle? If yes, can you please provide the bundle id and check if it is a locked bundle? Thank you 😊 -Lyka

Hello User_GE47I, Can you perhaps send us the source code of the line that errored? Please be advised that there are no files attached to the thread. Thank you😊 -Lyka

Hi Preethi Kondur, We would like to ask if the base price you are trying to pull is for a different currency. If yes, It is currently an enhancement. Enhancement is logged under Issue 131988. This includes the feature of sourcing base prices based on a selected currency since currently, the standard behavior is the Base…

Hello User_YIMT8, Kindly let us know if you still require assistance with this concern. Thank you! 😊 -Lyka

Hi @kees.netsuiteadmin, Alright, we're happy to help.😀 By the way, we would greatly appreciate you clicking the "Yes" button for “Did this answer the question?” on the replies here that helped you which will also help us and the other community members track replies that are meaningful. Thank you! -Lyka

Hi User_IQB52, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka

Hello User_YMWNR, Kindly let us know if you still require assistance on this concern. Thank you! 😊 -Lyka

Hi johnny.on, Thank you for posting! Please allow our gurus to check into this. To other members, feel free to share your insights.😊 -Lyka

Hello User_DATN1, Can you please clarify if you can't edit the form like changing the field values after saving or if you cannot change the form used in the Purchase Request form? If you are encountering an error, can you also provide a screenshot of it? Thank you! -Lyka