@Mikko De La Fuente-Oracle Thank You. I know NetSuite uses the Industry Classification Type list: SIC - Standard Industrial Classification or NAICS - North American Industry Classification System codes for Employee Management>Employees>Compliance>Workplace Incident Tracking so the list is contained in NetSuite. I would…

In fact, I was just contacted by NetSuite today about my case. They had been monitoring my latency and did not see the performance issues any more. They wanted confirmation from me that we no longer experience the latency. We DO still experience what they refer to as "first load instance" latency, they are attributing to…

Yes, thank you Ivy.

Thanks Ivy for the confirmation. I tried creating a Support Case to report the Record Pages Monitor issue but the new Support Case in Suite Answers, navigate to Contact Support > Create Support Case is non-responsive. I also tried the Virtual Support Assistant but it is still "learning" and provided me no help. I next,…

Let me clarify. When I said they updated me, they reached out weekly and let me know where it was in the process (investigating, development, etc.). these updates told me they were working on it and since it moved along I was hopeful they would resolve. I leverage the Application Performance Monitor to provide continued…

Hi @User_I7GRP I suggest you reply to your case and ask to have your case attached to Defect 675336 & 680701 and sign up for updates. To change your preferences on Issue Notifications, please follow the steps below. 1. Navigate to Support > NetSuite Account Center Portlet 2. Click NetSuite Account Center link 3. From…

Yes, thank you Kristoffer Viray-Oracle. NetSuite is giving me updates weekly. Thanks.

Yes, Just to work the issue from both ends, I also logged cases with each of my 3rd party script providers, hoping they would work with NetSuite to resolve together. ? I wondered if NetSuite or our 3rd party applications should have re-tooled their scripts to a more efficient method of caching? I can't say if it is…

Latest update from NetSuite, today is below: NetSuite is conducting an active investigation on this defect to identify root cause and is working towards a resolution. Thank you for your patience. Issue Number: 680701 Abstract: Performance > Overall Slowness (All Records) > After OCI migration (Phoenix - OCI)…

From a Business Requirements perspective, what business problem are you trying to solve? I know very often users prefer fewer clicks. I suggest the users leverage their right mouse button to open in a new tab and the delivered "Edit" function and navigate inside each Estimate/Quote to add the Note on the Transaction. No…

Just more update: I also updated my NetSuite Case - another related to 3rd party script Total 34.01 Server 31.701 (93.21%) Server Suite Script 15.217 (44.74%) Server Workflow 0 (0.00%) Network 0.24 (0.71%) Client 2.069 (6.08%) Page /app/accounting/transactions/custinvc.nl Email chad.cline@symmetry.com Time 7/21/2022 12:19…

Actually I think this latency is related to the July 7th topic "System Slow since move to OCI" . I will update that discussion with this information. I also already updated my existing NetSuite case. Thanks. yes still latency. I just received this from one of my users. When creating an invoice today: Total 34.01…

Thank you yes.

JUST INFORMATION - No action from anyone here. Thanks. I am still experiencing Latency today related to 3rd party scripts and have updated my existing NetSuite case with today's examples.

You can use a workflow to change forms based on “role” & just use 2 forms.

@Paul Salkeld Just a thought.... leverage what might work for you to avoid scripting. Workflows are great when your action/conditions are on the header record. Are your Sales Orders transformed from Estimates/Quotations or entered manually & not tied to an Estimate/Quotation? Could you consider having two forms and save…

@Manuel Dambo Try SuiteAnswer ID: 102645

I think currency reval generates each month and reverses each month but on every transaction in the database. Take a look at the Suite Answer ID: 82643 as a start and all the related links at the bottom of this one. SuiteAnswer ID: 14964 Suite Answer ID: 14971

Yes, @Kristoffer Viray-Oracle thank you. I knew a defect was filed & support has been touching base when more APM information is necessary. Thanks.

@Mikko De La Fuente-Oracle (mentioning you because I see you have answered other connect questions & since this is an old discussion, I wanted to be sure someone saw it. If I should remove you, let me know) We currently use our ODBCConnect with SQL database and Microsoft Excel to pivot, graph and report the data. We also…

Just so it is in this thread. I've experienced slowness as well & did create a Case #4743120: Performance since Account Move to OCI. I have been receiving updates. No resolution date. No action necessary here, just posting to demonstrate, not alone. ?

@RachaelRahe Pick your fields and group/count/etc them as appropriate but include the LINE ID and "Count" it. With Main Line set to False, try something like this criteria & summary criteria = Count on LINE ID = 1 to get these results of course your criteria can also include your Customer. Then have the results send you a…

Great points!!!! @Dominica Sevilla-Oracle , too many unknowns to point to specific resolution. Best.

If not an industry-wide standard need and is just a one off for that single Customer, I would create an "alert" from a saved search and update manually. I would not create a workflow based on one customer's need. Hopefully someone might provide additional advice. Best.

Do you have an indicator set up that systematically distinguishes between the 1st & 2nd order from that customer, you could add as criteria?

The NetSuite admin may need to check that preference for you. If your item is a child of another Item and that "Parent" Item is inactive, then the Children are Inactive unless you reactivate the child items individually.

Is it "Inactive"? Does it have any inventory? Check this preference https://netsuite.custhelp.com/app/answers/detail/a_id/86572/kw/inventory%20preference

I also filed Case #4743120 and they are asking for more feedback.

Thanks, I will do more investigating in house and log a case as I find more. Primarily only logged here to see if anyone else was experiencing. Since no one is, it would be isolated to us. Thanks so much.

User_QN43D Just to set the stage: Our implementation is for NetSuite standard (not OneWorld). We do not license NetSuite Planning and Budgeting separately. We leverage "Multiple Budgets" in SetUp>Company>Enable Features>Accounting>Advanced Features. (check or ask your administrator to see if you are entitled to it). We…