Go to the Tax Codes page: Navigate to Setup > Accounting > Tax Codes Look for the AVATAX tax code that you are using Check the Country column Go to the Tax Accounts page: Navigate to Setup > Accounting > Tax Control Accounts Look for 2250 SalesTax Collected Check the Nexus / Country columns

Hi @kdeardorff - I am thinking that the County/Nexus of the AVATAX tax code and 2250 SalesTax Collected tax account do not match that's why it is not showing in the drop-down. Can you kindly check?

Hello @NS ERP CONSULT, Glad to have you back in the community! I have already coordinated this with our Gurus who specialize on this topic. Hi @Erick Dela Rosa-Oracle, @Mikko De La Fuente-Oracle, @Jack Daryl Espiel-Oracle, and @Pauline Joy Cac-Oracle - let us know if you have any ideas. ? Also to our members who have the…

Hello Maurice, Thanks for this question! I looked into this in SuiteAnswers and I found an article that you might find helpful. You may visit SuiteAnswers ID: 9428 DomainKeys Identified Mail (DKIM). The "From Headers in Email Can Be Rewritten" portion of the article discusses the topic of your concern. ? To our members who…

@coffeeguy - this is good to know! Thanks for letting us know that the fix also worked on your end. ?

Thanks, Mik! Hello Lina - no worries. You'll get the hang of it once you get to work with NetSuite for quite some time. ? Regarding your question, I have some clarifications to make: I am a little bit confused with what you mentioned that you are adding an item on the Vendor Bill for the Sales Tax as we cannot add Sales…

Hello Tim, Thanks for this post! Allow us to review and reproduce the same on our end. Anyone who wants to share his/her thoughts may freely reply too. ? Thanks, Cali

Wow! That's great to know, Chris! That was a quick fix. Thanks also to Mark for leading the path of investigation. ? Have a great day to the both of you!

Agree with Mark. That could be coming from the employee record. Chris - can you try Mark's suggestion to Ctrl+F and look for any "Jon Beer"?

Hello Chris, Nice to have you back in our community! This is actually an interesting question since I haven't noticed this at least on my end. Were you able to observe if this behavior is also occurring for other employee drop-down? Or is this specific for the Supervisor drop-down only? Also looking at your screenshot, is…

Thanks, Shamie! Hello Harika - per my understanding, you want to set your items to be taxable in Canada and non-taxable in United States. This is actually possible by configuring the Tax Schedule assigned in your item. United States - Set the States to Non Taxable Open the Tax Schedule in Edit mode Click the US Nexuses…

Hi Lisa - thank you so much for the above information. Drilling down to your main concern which is to mass update Revenue Elements, I checked through this and found that the system does not have this ability yet. I found an enhancement related to this logged under Enhancement 440173: ARM > List > Mass Update > Mass Updates…

Hello Katherine, We're sorry to hear that. This may not drastically affect one's day-to-day business but we understand that this is still a hassle given that a lot of columns are pushing other important columns off the screen. You can actually file a case and provide them your use case that will support the bumping of the…

Hi Evan - apologies if we were not able to get back to you sooner. And just want you to know that we appreciate you updating us that this is now settled on your end. ? Cheers, Cali

Hi Lisa - I was able to reproduce this on my end, but I used Sales Tax Payable as the Account criteria in my search. Having no result in your search could be because the transaction saved search cannot pull the Revenue Element's Revenue Arrangement since it is not directly linked from the criteria of your search and the…

Hello Lisa, I see. I guess got a little bit confused while checking again your concern. But can you clarify if I got your concern right? My understanding is that you have items where their Revenue is intended to be deferred while there are other items which are inteded to be direct posting. These direct posting items were…

Thanks, Mikko! Hello Marisa - I checked your concern and I was able to find the article that you mentioned which explains why you are unable to void a bill payment with withholding tax using reversing journals—reason is because this is not yet supported in the system. As explained in the article, you may disable the Void…

@OracleUser_HJT9A - I see. You mean until the SOW is completed, that is the only time that you are going to record your fulfillment and recognize your revenue? If yes, I assume your Revenue Recognition Rule is Event Based and your Item's Create Revenue Plans On is set to Fulfillment. When you updated your Revenue Plans and…

Hello @OracleUser_HJT9A, Good day and welcome to the new NetSuite Support Community! We are so glad to have you here and assist you. To start off I have some clarifications to make: How did you identify that the income was posted? Note that when you create a Sales Order, nothing is to be posted since there is no GL impact…

Thanks, @Mikko De La Fuente-Oracle! Hello Erika (@Erika AA) - I've researched through this and there are a couple of things to check when you encounter this error. Please see the below for my findings: * Note: This does not cover transactions with Kit Items only but tackles the error message in general regardless of the…

You're welcome, @nic_reg_01! You are correct. The graph in the report only shows the simple visual of the overall report. And yes, you are correct again. You may also try to explore the other functionalities of NetSuite when it comes to graph. Thank you! ? Do not forget to click the "Yes" option in the "Did this answer the…

Hello Evan, Welcome to the NetSuite Support Community! I have already coordinated your concern to our Gurus who specialize on this topic. We will be replying to this thread for any relevant findings. Hi @Jan Alfred Forbile-Oracle and @Sajishan Sivakanthan-Oracle - just want to ask if you have any ideas. Anyone who wants to…

Hello @nic_reg_01, Good day! Per my understanding, you want to modify the X and Y axes of your Income Statement Report graph to Gross Profit and Accounting Periods. I tested this on my end today. However, I found out that we cannot do robust customization when it comes to the report graph. Below are the following…

Hello Lisa, Good day! Welcome to the new NetSuite Support Community! So glad to have you still in our new platform. Regarding your concern about "Can one do a script to fix these fields", may I verify in which record are you trying to make a change in the field? I read that you have already changed your item records.…

Hello @OracleUser_Q1Y30, Welcome to the NetSuite Support Community! We'd like to know your nickname so that the community can address you properly in your future discussions. We are also curious how our other community members had this done during their initial implementation. Let's see if they followed a certain sequence…

Hello Tim, Apologies if I was not able to get back to you sooner regarding this. Regarding your first question, it seems to be by design that a credit memo is to be made automatically to record the effect of withholding tax on customer payments. Manually creating this may just double the effect since there is also a script…

@nag_m - Wow, that is great! Good thing that you retried to follow the steps and that it's just a minor thing that you overlooked. ? Should you have further or new concern, feel free to visit the community and post your question. We are more than happy to see new discussions from our members. Thank you and have a great day…

Hello @kdeardorff, How are you? Just want to ask if you have already tried the solution provided in my previous reply. Did it work? Kindly let us know. If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question?”,…

Hello Julie, Good day! Just want to ask if the above reply answered your question. Kindly let us know. If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the…

Hello User @4328731, How are you? Just want to check in if the above solution for you. We'd love to know how this goes on your end. ? If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question?”, you’ll be able to…