Cherry Eunice B Licyayo-Oracle Gold Medal

Hi @User_GIRUL, Since the issue is still persisting, troubleshooting may require looking into your account directly. With that said, we recommend filing a case with NetSuite Customer Support since they have access to your account's Internal QA Environment, which is a replica of your account for testing purposes. Let us…

Hi @User_GIRUL, Apologies if the basic troubleshooting does not work for you. Could you also please try to: 1) Use other role; 2) open the report using a different browser; 3) re-start your computer. If possible, ask another user with administrator role to run the report and see if you still have same result.

Hi @User_P1XHD, Hope you're having an awesome day! I wanted to follow up on my previous post and I wanted to check if the information was helpful and whether you had the opportunity to review it. Please feel free to reach out if you have any questions or require further clarification.

Hi @Divya Unnikrishnan , The concern here appears to be account specific and is difficult to reproduce in our test accounts. Troubleshooting may require looking into your account directly. With that said, we recommend filing a case with NetSuite Customer Support since they have access to your account's Internal QA…

Hi @KaylaM, Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you know…

Hi @User_GIRUL, Yes, the P/L report should show the updated hierarchy. After the implementation of the new hierarchy of your P/L accounts, please perform basic trouble shooting by 1) logging out of your NetSuite account; 2) clearing your cache; 3) log back in. Please let us know if this works.

Hi @User_P1XHD, Appreciate your response. Have you tried clicking on the amount see the details of the account? If this does not work, can you please try and perform basic trouble shooting by 1) logging out of your NetSuite account; 2) clearing your cache; 3) log back in. The Cumulative Translation Adjustment (CTA) is used…

Hi @User_PCF01, Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi @User_P1XHD, Good day! You can click on the CTA account to see the transaction details that sums up the account. Hope this helps!

Hi @User_KQNPL, Good day! There is no easy way to accomplish this, as per documented in SuiteAnswer article 1016468 | Currencies Used in Project Profitability Report and Project P&L; Project profitability reports are translated to the primary currency of the subsidiary associated to the project, same goes with the currency…

Hi @User_J8TP3, The concern here appears to be account specific and is difficult to reproduce in our test accounts. Troubleshooting may require looking into your account directly. With that said, we recommend filing a case with NetSuite Customer Support since they have access to your account's Internal QA Environment,…

Hi @User_WA9MO, Glad it seemed to be working for you. Feel free to post questions in future if needed.🤗

Thank you for the insight @Amy C. Hi @Thom62, The ability to use CSV Import for cash sales refund is indeed a known system limitation. This is currently an enhancement request logged on Enhancement # 168632 CSV Import > Support import of Cash Refund records. An alternate solution provided for this is to import data via Web…

Hi @User_WA9MO, Just checking-in if you were able to read our previous comment. Please let us know if you need further assistance. Have a great day!

Hi @Aaron McCausland. Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case…

Hi @User_WA9MO, There shouldn't be an issue for any country as long as the "Allow Cross-Subsidiary Record Viewing" is enabled on the role. To enable Allow Cross-Subsidiary Record Viewing, using Administrator role, go to Setup > Users/Roles > Manage Roles. Click Edit beside the Custom Role Under Subsidiary Restrictions…

Hi @User_J8TP3, To help us in our investigation, can you provide more details about the scenario, steps to reproduce the issue, the expected and actual result?

Hi @Divya Unnikrishnan , Appreciate the response. Tax schedules are entirely optional for SuiteTax, and only needed when you need to use a tax code that is different from the nexus default tax codes for certain supplies of goods and services. To ensure that tax schedule is properly set-up, you can follow the steps in…

Hi @Divya Unnikrishnan, Hope you're having an awesome day! I wanted to follow up on my previous post and I wanted to check if the information was helpful and whether you had the opportunity to review it. Please feel free to reach out if you have any questions or require further clarification.

Hi @Miles P, Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you know…

こんにちは @User_5KBRG、 本件につきまして、先ほどのコメントをご覧いただけたか確認させていただいております。 この件についてさらに調査するために、情報の更新をいただけると幸いです。 よろしくお願いいたします。

Hi @Divya Unnikrishnan, In general, for tax registrations you should add only those nexuses where that specific subsidiary is reporting taxes. So, if your subsidiary reports taxes to New York only, then that is the only Nexus to be shown in there. If the subsidiary reports taxes to multiple states, you can add those states…

Hi @User_UBYWT, Apologies if that did not work for you. We recommend filing a case with NetSuite Customer Support since they have access to your account's Internal QA Environment, which is a replica of your account for testing purposes. To our other members, @Tigran Shahnazaryan, @Tiru Chembeti, @GauravAgrawal can you…

Hi @khearnen, Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you know…

こんにちは @User_5KBRG、 どのようなシナリオか、実際の再現手順、期待している結果と実際の結果について、もう少し詳しく教えていただけますか？ よろしくお願いいたします！

Hi @User_UBYWT, I tried testing this in our test account, due to the view column and the nature of the formula field it is calculating for all the debit and credit column per year. Can you please try to click the "Add Grand total" instead? Please let us know your results.

Hi @Divya Unnikrishnan, You only create Nexus for the USA States that they are Sales Tax registered in/for, you cannot legally charge and collect Sales Tax, and then keep the money for yourself. In USA States that you haven’t registered in, the only way to complete/submit Sales Tax forms and pay the money into the USA…

Hi @User_UBYWT, Appreciate the prompt response. Can you please try these steps: On your trial balance report, click Customize Click "Add Formula" from the table on the left side of the screen Under "Formula Type", select "sum x+y" Input the corresponding columns under "x" and "y" Hit Preview. Hope this helps!

Hi @User_UBYWT, The trial balance report generated is the standard reporting. Could you please expound what is needed/included on the additional columns? As this will help us identify what to include during our testing.

Hi @User_08WG, Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…