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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
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Hi Deano_M Could you please check if the intercompany customer has been configured with the Primary Subsidiary and Represents Subsidiary fields correctly? Delete or Inactivate the duplicate records and make sure there is only one Intercompany Customer/Vendor for the said Subsidiary/Represents Subsidiary. Delete or…
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Hi AhmedM Would it be possible to share the screenshot of your current transaction numbering setup and the transaction number prefix in subsidiary record? The transaction numbering setup is very similar to document numbering setup. Hence the screenshots would provide a better picture of your current setup. Thanks
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Hi A K M Farid If there are already some entities existing in the NetSuite account, you might need to setup the intercompany feature if there are intercompany transactions involved in the business scenario. We have the option of manually creating intercompany customers and vendors if we do not wish to use the…
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False
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Hi Zeen Is CUS6291 a sub-customer of a parent customer? Since the "Entity Name (Grouped)" filter is used, the name is displayed in a hierarchical format (Parent Customer: Child Customer). This means the parent customer's ID may have a different starting number, which could explain why it doesn't appear in the expected…
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B. Tracking
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Hi AhmedM Could you please confirm the following configurations: For transaction type numbers [Setup > Auto generated numbers > Transaction Numbers subtab], is the Use Subsidiary box checked to use the transaction prefix for numbering that is specified on the subsidiary record? Has prefixes been added for each subsidiary…
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Answer: A
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D. Non-Financial Reports Only
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Hi HX_SUBHANKAR You could pull a saved search of the FAM Process List with the criteria 'Process ID' as transfer and the results including 'Triggered by'. Using the saved search, we can identify who triggered the Transfer asset process and when. Hope this helps.
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Hi Honey Soe Some tips that were helpful for me to clear the SuiteFoundation were: Practice as many sample papers as possible. There are several sections with repetitive format of questions. One such sample is NetSuite: SuiteFoundation A quick walkthough of the Oracle MyLearn and NetSuite Certification: SuiteFoundation…
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B. 90-Day
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Hi gbradley Could you please check what is the email preferences set in your Sandbox account? Navigate to Setup > Company > Email > Email Preferences. The relevant preferences are available under the Email options subtab and Transactions subtab. For more information, refer to Setting Email Preferences Thanks
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Advanced Billing
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Hi User_NLKDA Quoting from the previous community articles with the valuable input of Patrick Fresnosa-Oracle and SuiteAnswers:: Retained Earnings Account will only be "populated" based on your income (or loss) from the previous period. The transfer of the amount of your income (or loss) last period to the retained…
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Hi User_FL4CK Report results are truncated if they exceed the following row limitations. These limits are enforced for performance reasons. For most reports, results are limited to 25,000 rows. For the following reports, results are limited to 75,000 rows : Ad hoc reports A/R Aging Balance Sheet Budget Income Statement…
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B] 60 days
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Hi User_XBPX5 Since the accounting period is closed, customer details cannot be directly updated on processed transactions. Options include reversing the incorrect transactions via Credit Memos and refunds, then rebooking them under the correct customer in the open period, or using a journal entry to transfer balances…
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Hi AhmedM NetSuite offers examples of advanced numbering with the option to reset numbering based on the financial year. Advanced Numbering Examples [SuiteAnswers #98208] Hope this helps.
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Hi User_CD8VJ The standard Trial Balance report allows you to drill down into 'Account Detail' report by clicking on the amount. Clicking on the account name would redirect you to the account configuration page. Any customization of the TB report would depend on your specific reporting requirements. You can generate a…
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Hi HX_SUBHANKAR We can record customer payments for multiple invoices within the same payment record. However, if a payment exceeds the invoice amount, the excess amount to be applied to invoices will appear under the "Credits" subtab of the customer payment record. This credit can then be applied to the corresponding…
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False
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Hi RobertBongers The digits in auto-numbering refers to the minimum number of digits in the auto-generated number, not the maximum. When you have reached PRE-99999 for numbering with minimum digits of 5, the next number will be PRE-100000. Hope this clears your query.
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Hi Shiela Marie Villaluz-Oracle Thank you for the response. It was really helpful.
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Hi User_Q1DPO When using custom segments in FAM, we need to ensure the relevant segment is applied to Fixed Asset Management Records and Transactions. Kindly refer to SuiteAnswers #70166 - Custom Segments and Custom Fields in Fixed Assets Management Records and Transactions Hope this helps.
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Hi User_HQD7Y and Raditya Pratama NetSuite is facing issues affecting Application UI, SuiteCommerce and SuiteAnalytics in multiple regions and users may thus experience login issues. NetSuite is actively addressing the issue, and I believe it should be resolved soon. Meanwhile, we can use the workaround suggested by…
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Hi Shiela Marie Villaluz-Oracle Thank you for sharing this insight. Could you please confirm what happens if we create an invoice with an AR account and then delete it? Does the opening balance default to the standard one or the one used in the deleted invoice? Thanks in advance.