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  • Hello @User_4BRSA, Good day! Thank you for creating this thread. ? If you edit a Credit Memo, you can change the Customer field. If you'll change the Customer, it will automatically be disassociated to the Invoice/s it was applied to, that is if the Credit Memo is already Fully Applied. Providing you screenshots of the…
  • Hello @jmack_admin, Good day! Apologies that I was unable to get back to you sooner. ?‍♀️ What I can think of for you to monitor the changes in your transactions is to try creating a System Notes Saved Search. You can use this SuiteAnswers article for reference on creating one. You can also check SuiteAnswer 61175 Auditing…
  • Hello Johnny, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! By the way, I would just like to inform you that we will be having our first Ask A…
  • Hello @User_SZ0C3, Good day! Thank you for creating this thread. ? As per my understanding, you want to check the changes made on your transactions such as Invoices and Payment. Is it feasible on your end to use System Notes Saved Search? You can check these SuiteAnswers article for your reference on creating one: Basic…
  • Hello Asher, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! By the way, I would just like to inform you that we will be having our first Ask A…
  • Hello @User_4CBRD, Good day! Thank you for sharing your insights on this, @Tafara. ? I agree with Tafara on this one. You can create an Item to record the amount of the Commission. You can check this SuiteAnswer article to review Item Types and see which is the most applicable. Then, create a Credit Memo to be applied on…
  • Hello Stephen, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! To other users, feel free join in the discussion as well.
  • You're welcome, @Tybrneryan. ? I am glad that it worked on your end. As such, I will be marking this as Accepted Answer by marking Yes on the "Did this answer the question?" so that it will be helpful to other members of the community who might encounter the same reported behavior. Thank you very much! Enjoy the rest of…
  • Hello @Tybrneryan, Good day! Hope you are well. ? Can you check if it feasible on your end to use Markup Item instead? Navigate to Lists > Accounting > Items > New Select Markup Add Name and Rate The Rate can be either a percentage or dollar amount. Save Note that if you fulfill a Sales Order where a Markup is added, the…
  • Hello Dallas, Good day! Hope you are well. ? I run few more tests on my end regarding this concern and I was unable to reproduce the reported behavior wherein the Saved Search still displays Sales Orders with Invoice already Paid In Full. I used the same Criteria provided from my previous comments. For reference, below are…
  • Hello @zalp, Good day! Thank you for sharing your insights on this, @Matrim. ? Understand that if you open a CSV file in Excel, the leading zeroes will be dropped. This appears to be a limitation in Excel. Opening the same file using Notepad, Notepad++ or other editors will still show the leading zeroes. Do not modify/save…
  • Hello @User_ADHDB, Welcome to NetSuite Support Community! ? Thank you for creating this thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you! To other users, feel free join in the discussion as well. ?
  • Thanks for checking, @Tybrneryan. It would be appreciated if you can further explain the actual and expected behavior. I hope it is okay with you to send screenshots. Kindly cover or exclude confidential information. Allow me to check on this and I will update you as soon as I have more information. Thank you very much! ?…
  • Hello @Tybrneryan, As per my understanding, you want to have an Item to be used on your Sales Orders that needed not to be fulfilled but be included on the Invoice to be created, am I correct? Under the Preference tab of the Non-Inventory Item you are using, kindly unmark 'Can Be Fulfilled/Received' checkbox. Let us know…
  • Great! I am glad that a Workflow worked on your end. ? By the way, we would just like to inform you that this coming August 18, 1PM - 2PM ET, we will be having our first Ask A Guru: Live session! Meet this month's featured guru on this post. The community will also be having its third webinar on August 26, 2021. It is…
  • Hello @Tybrneryan, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! ? To other users, feel free join in the discussion as well.
  • Hello @User_NYYPL, Good day! Thank you for creating this thread. ? Upon checking on your concern, I noted that the functionality that you want is still an Enhancement. I found multiple Enhancements related to your concern, logged as follows: 331715 Ability to apply invoice payment on a per line/charge basis 138834…
  • Hi @jmack_admin, Good day! Hope you are well. ? Understand that there are instances that you have to edit a Sales Order after it was invoiced. Upon checking, if it is the Sales Order that you edited, the Invoice initially created for it is still linked to that Sales Order, but the status will be changed back to Partially…
  • Hello @Tybrneryan, I further check your concern and noted that the functionality that you want is still an Enhancement. It is logged as Enhancement 66441 | Add ability to assign transaction form in entity record (customer/vendor). Documented in the said Enhancement, as an alternate solution, you can create a Workflow or a…
  • Hello Leandro, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! To other users, feel free join in the discussion as well. ?
  • Hello @Tybrneryan Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! To other users, feel free join in the discussion as well. ?
  • Hello @SAConsulting, Good day! Hope you are well. ? Upon checking, Get Authorization checkbox is shown if Payment Instruments is set to False. Can you confirm if Payment Instruments is enabled or disabled in your end? You can check by navigating to Setup > Company > Enable Features > Transactions. Thank you! ?
  • Hello @FoxFoxFox, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! To other users, feel free join in the discussion as well. ?
  • Hello @user13588389, Good day! Thank you for creating this thread. ? I consulted this internally and I am advised that it is best for you to reach out to your Account Manager to further discuss this, as this more of setting up or configuration concern. Hoping for your understanding on this matter. Thank you very much! ?
  • Hello @SAConsulting, Good day! Thank you for creating this thread. ? Can you confirm the status of the affected Sales Order? Or are you trying to edit a Sales Order with an existing P/N Ref.? Thank you! ?
  • Hello Toanne, Under the Criteria tab of the Saved Search, kindly try either of these two: Price Level... set to None Of then select all the Price Levels Formula Text... Add Formula: {pricelevel} On the Formula Text field, select Starts With, then type Custom I hope the above works on your end. Thank you! ?
  • Under the Criteria tab, can you add the following and let's see what will be the result. Shipping Line is False COGS Line is False Thank you! ?
  • Thanks, Dallas. ? Noted on the latest screenshot you provided that the sample Sales Order, SO001-80249, is not included. Can you further review the Sales Orders on the result if they have Invoices already Paid In Full? Thank you very much! ?
  • Hello Dallas, We appreciate the update. ? Can you please add these Criteria filters on the Results tab of the Saved Search? Kindly send us the result so we can further check. Thank you very much! ?
  • You're welcome, @User_SZ0C3 ! ✨ Glad to help. As such, please be guided that I will be marking this as Accepted Answer to make it easier for other members of the community who might encounter the same reported behavior. Thank you very much! Enjoy the rest of the day and please stay safe! ?