Hi @jmack_admin, Kindly provide the information mentioned so we can further check on our end. Thank you! ?

Thank you for your helpful insights, @Tiru Chembeti! ? Hi @jb123, You may follow Tiru's suggestion to create a Journal Entry and apply it to the open Bill. This is to reverse the GL Impact of the Bill. Here are the detailed steps you may follow: A. Create a Journal Entry to reverse the GL Impact 1. Navigate to Transactions…

Were you able to check this? ? If the information provided in my previous comment was helpful. then we would greatly appreciate if you can click "Yes" on “Did this answer your question?” below the comment. This will also help other community members who might have the same concern find the answer easier. Hope you have a…

Hello @User_MC441, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free to join in the discussion as well. ?

Hi @BrettMasters, Thanks for posting your concern here! ? Kindly allow us to review your concern and we'll provide updates in this thread. To other members, feel free to share your insights on this too should you have any. ?

Hi @jmack_admin, Good day! Hope you are doing well. ? Kindly provide the following information: 1. Are there any non-inventory items included in the Purchase Order? 2. Is this a drop-ship purchase order? 3. Screenshots of the Purchase Order Main Line, Items tab, Related Records, and System Information. Please don't forget…

Hi User_VAYT1, Thank you for your response. ? You may add Dunning filters and fields to your Saved Search and you may also create a Dunning Saved Search (navigate to Lists > Search > Saved Searches > New). I hope this helps! ? =============== If you find this reply to your question as helpful, others with the same question…

Were you able to check this? ? If the information provided in my previous comment was helpful. then we would greatly appreciate if you can click "Yes" on “Did this answer your question?” below the comment. This will also help other community members who might have the same concern find the answer easier. Hope you have a…

Hi @User_VAYT1, Good day! Hope you are doing well. ? Upon checking, an Enhancement request is logged for the ability to have a Standard DSO Report under Enhancement 165202 Reports> Customer would like to have a Standard DSO (Days Sales Outstanding) Report. You can vote for this enhancement on the SuiteIdeas page. As…

Hi @Sean-C, Good day! Hope you are doing well. ? Please be advised that the ability to set up a default Bank Account and A/P Account on the EFT Bill Payment page is a system limitation and is currently logged as an Enhancement request under Enhancement 419892 Electronic Payments: Payments > Payment Processing > Bill…

Hi @Vernita, Thanks for posting your concern here! ? Kindly allow us to review your concern and we'll provide updates in this thread. To other members, feel free to share your insights on this too should you have any. ?

Hi @User_VAYT1, Do you find any comments for this concern helpful? ? Your feedback is highly appreciated. By marking Yes on the "Did this answer the question?" question, it will tagged this as Accepted Answer. With this, it will also help other members of the community that might encounter the same reported behavior. Thank…

Hi @User_YR88J, Were you able to check this? ? If the information provided in my previous comment was helpful. then we would greatly appreciate if you can click "Yes" on “Did this answer your question?” below the comment. This will also help other community members who might have the same concern find the answer easier.…

You're welcome, @Bee Yook! Glad I was able to help. ?

Hi Jeff, Let us know if you need further assistance on this. Thank you! ?

Hi @User_VAYT1, Thank you for your response. ? As a standard behavior, if the Customers reply to Dunning Letters, their emails are included on the Customer record and Dunning Manager's Employee record under the Communication tab > Messages sublist. Hence, the system captures the email and keeps the record. It's just that…

Hi @User_VAYT1, Good day! Hope you are doing well. ? Upon testing on my end, the FROM email of Dunning Emails is sourced from the Dunning Manager assigned to the Customer record. What we usually suggest if users would like a separate email is to create a dummy Employee Record with the preferred email address and use this…

Hi @User_YR88J, Good day! Hope you are doing well. ? Upon checking, the ability to schedule email results of SuiteAnalytics workbooks is a system limitation in NetSuite and is currently logged as an Enhancement request under Enhancement # 542183 SuiteAnalytics Workbook > Unable to schedule email results. You can vote for…

Hi Bee Yook, Were you able to check this? ? If the information provided in my previous comment was helpful. then we would greatly appreciate if you can click "Yes" on “Did this answer your question?” below the comment. This will also help other community members who might have the same concern find the answer easier. Hope…

Hi @Emil T., Thanks for posting your concern here! ? Kindly allow us to review your concern and we'll provide updates in this thread. To other members, feel free to share your insights on this too should you have any. ?

Hi @Kedalene, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free to join in the discussion as well. ?

You're welcome, @SanjeevV. ? If you have any concerns or questions about Scripting, don't hesitate to let us know and create a thread. Thank you! ?

Hi @SanjeevV, Glad to have you with us today. Thank you for creating another thread. ? Upon checking the ability to track the changes of the Due Date field in System Notes is currently logged as an Enhancement request under Enhancement # 189337 Changes made in Due Date is not being tracked in the System Notes. You can vote…

Thank you for your response, Jeff. ? I made some testing on my end, however, I was not able to reproduce the same behavior where all the transactions are marked upon selecting an Account. Does the user of the other Role frequently click the Mark All button when processing EFT payments? Thank you!

Hi Bee Yook, Thank you for your response. ? Upon checking the ability to add Custom Report links to Customer dashboard is currently logged as an Enhancement request under Enhancement # 141922 Customer Dashboard > Customer Dashboard Links portlet > Please allow users to add tasklinks for saved reports to Customer Dashboard…

Hi Julien, Were you able to check this? ? If the information provided in my previous comment was helpful, then we would greatly appreciate if you can click "Yes" on “Did this answer your question?” below the comment. This will also help other community members who might have the same concern find the answer easier. Hope…

Hi Emil, Good day! Hope you are doing well. ? I have made some testing and I was able to reproduce the same behavior where the Report Description field only shows as one line. However, I successfully used HTML to break the line and show them as multiple lines. You may enter <br> on the Description field where you want to…

Hi @Bee Yook, Glad to have you with us today. Thank you for creating this thread. ? You may add Saved Searches on the Customer Dashboard. Here are the steps you may follow: 1. Navigate to a specific Customer Dashboard 2. Click Personalize link, on top hand right corner 3. On Standard Content, please add: Custom Search icon…

Hi @Strategit_Shunta4, Thanks for posting your concern here! ? Kindly allow us to review your concern and we'll provide updates in this thread. To other members, feel free to share your insights on this too should you have any. ?

Hi Julien, Good day! Hope you are doing well. ? You may create a Saved Search Formula (Text) on the Results Tab that you may use to group Billing Countries into their respective Continents. Here is an example of a Formula I created: Formula (Text) = CASE when {billcountry} IN ('United States','Canada') THEN 'North America'…