Hi @User_AK174, Good day! Hope you are doing well. 😊 Kindly confirm if the P/N Ref on the Cash Refund created from Return Authorization is the same as the Cash Sale P/N Ref. Thank you! 😊

Hi @Javier P., Kindly share your Saved Search Criteria filters and Results fields so we can recreate it on our end. Thank you! 😊

Hi @Carlos Razo, Let us know if you were able to check this. Thank you! 😊

Thank you for providing more information, @Deepak Joseph! 😊 Upon checking, this may need further investigation on the backend as this may be a potential defect if there is a recent purchase on the Item and the mass update is not working. We recommend reaching out to Customer Support. Let us know if you need assistance on…

Hi Berndt, Based on the recent coordination, below is what they mentioned: "Suite Analytics Connect (SAC) is a Product that connects to the UMD NS1 (depreciated) and now UMD NS2. We do not suggest that customers use SAC/NS2 to query data in NSAW. NSAW comes with ADW (an actual warehouse). SAC/NS2 is a live JDBC/ODBC…

Hi @User_G1RXQ, Let us know if you were able to check this. Thank you! 😊

Hi @User_G1RXQ, Upon checking further, the ability to set the Vendor Dashboard as the default view of the Vendor record is a system limitation logged as Enhancement 436499 Personal Preference> Open Vendor Record> Default to Dashboard View. You can vote for this enhancement on the SuiteIdeas page. At this time, the…

Hi @Carlos Razo, Good day! Hope you are doing well. 😊 You may create a Saved Search for this and set an Email Schedule to send an alert. However, it is not possible to automate the request for Authorization without further customization. Thank you! 😊

Hi @User_569R9, Upon coordinating internally, it is best to use Data Augmentation for objects in NetSuite and not in NSAW. Then use OAC NS2 for Investigation, Validation, Read-time requirements (rare) only. Thank you! 😊

Hi @User_G1RXQ, Welcome to NetSuite Support Community! Thank you for creating this thread. 😊 Hi, Everyone! Feel free to share your knowledge and best practices.

Hi @User_10UC6, Thank you for creating this thread. 😊 Hi, Everyone! You are welcome to join the conversation! 😊

Hi @Deepak Joseph, I have made some testing on my end and was not able to reproduce the same behavior as it updates the Purchase Price based on the most recent Transaction. On the Item's Related Records > Transactions tab, please select All on the Type dropdown. Then, click Customize View and add the Date Created field. To…

We are now closing today’s session. We hope to see you in the next #AskAGuruLive session. I hope the tips I provided will be helpful for you. 😊 Be sure to follow the tag AskAGuruLive for updates. To help us improve this program, feel free to provide feedback or suggestions. Have a great day, everyone! 😊

Tip # 3 How to record payment for a Sales Order using two Credit Cards? Users can process two separate Cash Sale transactions from a Sales Order using two different Credit Cards. We may create the first Cash Sale then utilize the Make Copy feature to create the second Cash Sale and set the Payment Method/Payment Option to…

Tip # 2 How can we close an Item line without closing the Sales Order? If the Sales Order is in Billed status, closing an Item line will keep the Sales Order in Billed status. But for Open, Partially Billed, or Partially Fulfilled Sales Orders, it will show as Closed. The workaround for this is to set the quantity of the…

Tip # 1 Did you know that when the Invoice Grouping is enabled on your account the Customer Name cannot be edited in the Invoice record even if it is still in Open status? You may check if this feature is enabled by navigating to Setup > Company > Enable Features > Transactions > Billing > Invoice Groups. The workaround…

Hi @Robert Nedelkow-Oracle, Here are some Order-To-Cash best practices that I can share: When modifying Invoice line items, it's advisable to add a new line item instead of updating or deleting existing ones. Please be aware that removing a line item from an Invoice will also unlink it from the related Sales Order. Billing…

Thank you for your response, @Bee Yook. 😊 This may need further customization on the Delivery Note. I will coordinate accordingly to further check this. Thank you! 😊

Hi @User_94WJP, Good day! Hope you are doing well. 😊 Upon checking, currently, there is no functionality to create a Purchase Order automatically from a PDF or other documents like the Bill Capture feature. The only way to create a Purchase Order through uploading is via CSV Import. To request or vote for product…

Hi @Bee Yook, Good day! Hope you are doing well. 😊 Upon testing on my end, the Delivery Note/Picking Ticket can only be printed from the Sales Order and shows the Sales Order Number. Kindly provide the steps to reproduce your concern so we can further check. Thank you! 😊

Hi @Bee Yook, Good day! Hope you are doing well. 😊 Upon checking, the workaround for this is through scripts. However, it is out of our Support scope to create scripts from scratch. But you may try reaching out to your Account Manager should this feature be really needed so it can be consulted with the Professional…

Hi @User_M4JOC, Good day! Hope you are doing well. 😊 Please be advised that if the Item column is set to "Do Not Commit", the items would not get committed even if there are available quantities. Kindly provide the steps to reproduce your concern so we can further check on our end. Thank you! 😊

Hi @Dwight Schrute, Thanks for posting your concern here! 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.

Hi @KevinWong, Thanks for posting your concern here! 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.

Hi @User_PAE5R, Let us know if you were able to check the previous comments. Thank you! 😊

Hi @User_Q1DPO, Upon checking the Memo shows up in both the Bank Account and Accounts Payable lines on the General Ledger Report. Please be advised that there is currently no target date as to when the Enhancement will be added to NetSuite's future version. For now, what you can do is to add a vote for it to be implemented…

Hi @User_PAE5R, Good day! Hope you are doing well. 😊 Upon checking, Enhancement 659037 Mobile Devices > iPhone/Android > My Dashboard > Activities > Message "It's empty here! Select other dashboard or configure this one in a browser session." Displayed is logged and it explained that the portlets that are only available…

Hi @K Mukesh, Thanks for posting your concern here! 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.

Hi @User_Q1DPO, Thanks for posting your concern here! 😊 Upon testing, I was able to reproduce the same behavior wherein the Payable Account Memo is not populating on the Bill Payment GL Impact, instead, if the Vendor Bill has a Memo it will auto-populate on the Bank Account GL Impact Memo or will be overridden by the Bill…

Hi @Javier P., Let us know if you were able to check this. Thank you! 😊