Elychelle Gulen-Oracle · RPM - OTC/P2P · Blue Diamond

Hi, Were you able to check this? 😊 Kindly provide the information requested so we can further check. Thank you! 😊

Hi @Karim Atef Elsaman, Good day! Hope you are doing well. 😊 You can create multiple Dunning Procedures for different Subsidiaries. In the Selection Criteria section, you can select the Subsidiary. If you want to only apply it to selected Customers, you can create a Saved Search and use it as a Criteria for the Dunning…

Hi @User_DPS2Z, I have made some further testing on my end using the Quantity you have mentioned and I can conclude that the Amounts are due to decimal places of the Quantity. Since the Quantity field only allows 5 decimal places, the Amount computed is based on quantity 0.33333 which will calculate to 19,999.80. It will…

Thank you for your insights, @Brian Stisser! 😊 Hi @User_ZCWF3, As mentioned by Brian, this is a standard behavior with Transactions to source the values from its origin Transactions. You may want to consider his suggestions. You may also try reaching out to your Account Manager should this feature be really needed so it…

Hi @Jeannie_13902, Good day! Hope you are doing well. 😊 Upon checking, if the Auto-Generated Numbers are being used on your Account this is a standard behavior. As the system does not allow changes on system-generated transaction numbers on transactions as it has an impact on the transaction audit numbering log. This…

Thank you for your response, @JCronin. 😊 Is there any chance that the Bundle has been uninstalled? Kindly check if you can find the bundle on the Search & Install Bundles page by navigating to Customization > SuiteBundler > Search & Install Bundles. Please send a screenshot if you are able to see it. Thank you! 😊

Hi @User_IJB6M, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Hope you have a great day! 😊

Hola @Alfredo Talamantes, ¡Buen día! Espero que esté bien. 😊 Por favor proporcione la siguiente información para que podamos verificar más a fondo: 1. ¿Cuáles son los pasos para reproducir su inquietud? 2. ¿Tiene un proceso actual para registrar el crédito hipotecario? 3. ¿Ha considerado utilizar la función Factura de…

Thank you for your response. 😊 I have made some testing on my end with the same setup as yours but I was not able to replicate the same behavior. This may need further checking on your Account as this may be a potential defect. Please check the email I have sent so we can proceed accordingly. Thank you! 😊

Hi @Gab JS, Good day! Hope you are doing well. 😊 Upon testing, I tested a possible solution on my end. Here are the steps you may take: 1. Navigate to Home > Set Preferences 2. Click on the Analytics tab 3. Under the Search section, clear the Popup Auto Suggest box This would disable the auto-populating list when you tried…

Hi @Vernita, Good day! Hope you are doing well. I made some testing on my end and I was able to confirm that this is a standard behavior. However, the system also notifies the users when an Inactive Item or Account is going to be used as below: Upon further checking, it is by design, the idea of the “inactive” flag, in…

Hi @User_IJB6M, Good day! Hope you are doing well. 😊 Upon checking, I was able to note the following standard behavior: A. Bill with PENDING APPROVAL status if you VOID this will show PENDING APPROVAL B. Bill with OPEN status if you VOID this will show PAID IN FULL C. Bill with REJECTED status if you VOID this will show…

Hi @JCronin, Good day! Hope you are doing well. I understand that you were not able to install the Advanced Procurement bundle. The Advanced Procurement module is paid module and should be enabled by your Account Manager. The bundle 57060 Advanced Procurement will not work on the account without the Advanced Procurement…

Thank you for sharing this with the Community, @Paul L. Walker! 😊 It would be also great if you create a separate Discussion for this as you can earn points and badges, and have a chance to be the Content Creator of the Quarter. To know more about creating discussions, kindly visit the following links: How to Create a…

Glad it is now resolved! Thank you for sharing this to the Community, Ted. 😊 It would be also great if you create a separate Discussion for this as you can earn points and badges, and have a chance to be the Content Creator of the Quarter. To know more about creating discussions, kindly visit the following links: How to…

Hi Ellie, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Hope you have a great day! 😊

Hi @User_WV14V, Apologies for the late revert. Can you also please provide the Credit Memo and Invoice? This may be due to the Amount Remaining field. Thank you! 😊

Hi @Ellie N.M., Good day! Hope you are doing well. 😊 Here are the steps to take to write off Inventory: Navigate to Setup > Accounting > Chart of Accounts > New Type: Select Expense | Note: This account is to post the value of obsolete inventory on the income statement. Populate other mandatory and preferred fields…

Hi @AmazTexasTim, Good day! Hope you are doing well. 😊 Please be advised that Sales Orders do not have GL Impact. Hence, any changes will not affect the balances. I have coordinated your concern to our Advanced Accounting Team on how to refund the tax portion of a Cash Sale. We will reach out again, once we have more…

Hi @emcee_uk, Good day! Hope you are doing well. 😊 Yes, it is possible to import Employee Entity Bank Details via CSV. Please be advised that CSV file columns will depend on the Payment File Format you will be using. You may check SuiteAnswers 31485 for more information. But here is a Sample CSV column headers: * External…

Hi @User_FL4CK, Good day! Hope you are doing well. 😊 Kindly provide the steps to reproduce your concern. Also, please confirm if there are any changes on the Account and if this is the first time it happened. To isolate caching issues, kindly perform basic troubleshooting such as clearing the cache or using a different…

Hi @Tybrneryan, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Hope you have a great day! 😊

Hi, Were you able to check this? 😊 Please provide the information requested so we can further check. Thank you! 😊

Hi Ted, Kindly provide the information requested if you need further assistance. Thank you! 😊

Hi @Dale H, Glad to have you with us today. Thank you for creating this thread. 😊 Our gurus/members will look into your concern and get back with more information. To everyone, feel free to share your insights! 😊 In the meantime, you might be interested in participating in our Pop Quiz and Question of the Week. You only…

Hi @Tybrneryan, Good day! Hope you are doing well. 😊 Upon checking and testing on my end, it is not possible to change the Debit Account of Return Authorizations. I have found related Enhancements logged for this standard behavior: 93599 Lists > Accounting > Items, Add an account for Return Authorizations and Credit Memo…

Thank you for your response, @User_5MUAE. 😊 Kindly check if the Vendor Bill and Bill Credit have the same Currency, A/P Account, and Subsidiary. Thank you! 😊

Hi @User_DPS2Z, Good day! Hope yu are doing well. 😊 Kindly also provide screenshots of the Sales Order and Invoice Items tab so we can further check. Please note to hide any sensitive information. Thank you! 😊

Hi Ted, Good day! Hope you are doing well. 😊 Kindly provide the screenshots of the Saved Search Criteria and Results tab so we can reproduce it on our end. Also, please confirm what are the fields Brake Jobs and Brake Fluid Flushes. Thank you! 😊

Hi @Muzzyelk, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Hope you have a great day! 😊