Elychelle Gulen-Oracle · RPM - OTC/P2P · Blue Diamond

Hi @User_E15G4, Thanks for creating this thread! 😊 We'll be looking into this one for you and we'll see what we can do. We'll reply to you with the answers as soon as possible. In the meantime, you might be interested in participating in our Question of the Week. You only have until tomorrow, May 18, 2 PM EDT to comment on…

Hi @Jason R Foster, Glad to have you with us today. Thank you for creating this thread. 😊 Our gurus/members will look into your concern and get back with more information. In the meantime, you might be interested in participating in our Question of the Week. You only have until tomorrow, May 18, 2 PM EDT to comment on your…

Hi @User_HWW8S, With the Multiple Shipping Routes feature, you need to add each line for each Location. Thank you! 😊

Hi Preethi, Please provide the information requested and confirm that you are not using any Matching workflow for Purchase Orders and Vendor Bills. Thank you! 😊

Thank you for your response, @User_RRIOM, Did you use the same Item when testing in the UI? Kindly check the Item Type of the Item used in the CSV Import, and whether it can be fulfilled or not. For example, if it only contains a Service Item and its CAN BE FULFILLED/RECEIVED checkbox is not marked, then the Purchase Order…

Hi @Sivasubramaniam, Were you able to check this? 😊 Let us know if the information provided in the previous comments were helpful. Hope you have a great day! 😊

Hi @John Robertson Sr., Thanks for posting your concern here! 😊 Our gurus/members will look into your concern and get back with more information. While we are on it, you might be interested to participate in our weekly quiz. You only have until May 11, 2023, 2 PM EST to share your answers and earn rewards! Click here for…

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Hi @User_75YL8, Good to see you again and thank you for posting! 😊 Our gurus/members will look into your concern and get back with more information. In the meantime, you might be interested to participate in our weekly quiz. You only have until May 11, 2023, 2 PM EST to comment your answers and earn rewards! Click here for…

Hi @CDuf, Thanks for creating this thread! 😊 We'll be looking into this one for you and we'll see what we can do. To everyone, feel free to share your insights! 😊

Hi @Martha Hakes, Good day! Hope you are doing well. 😊 Kindly advise the Sales Team to perform basic troubleshooting such as clearing their cache, logging out then logging in on their Accounts, or using a different browser. If they have permission to remove the portlet, try removing it and adding it again to the dashboard.…

Thank you for your response, @User_8XJM0. 😊 You can use the Billing Schedules feature, but this is applied to Estimates and Sales Orders. According to SuiteAnswers ID 9171, a billing schedule defines the schedule to bill a sale over a range of time or a contract term. However, please note that this not automatically…

Hi @Chad C, You may check the Audit Trail of Enable Features page to see the User and Date when Payment Instruments was enabled. Using your Administrator Role, just navigate to Setup > Company > Enable Features > More > Audit Trail. Thank you! 😊

Hi @kmd_14170, Upon testing, you can create a Transaction Saved Search for Item Fulfillment to show the Packed date. Here are the filters and fields you can add to the Saved Search: 1. On the Criteria tab, add the following filters: Type = Item Fulfillment Applied To Transactions... = Type = Sales Order 2. Under the…

Thank you for your response, @User_M4JOC. 😊 Kindly check if the Customer, Item, or Location indicated on the Sales Order is available for the Subsidiary mentioned. For proper documentation, if you need further assistance on this specific CSV error, please create a separate thread. Thank you! 😊

Thank you for your response, @User_Q1DPO. 😊 As a workaround here, do not mark the Item as Drop Ship Item but still populate the Preferred Vendor. Then you can create a Sales Order with the Item. Upon saving the Sales Order, it has a Create PO column where you can select to create a Drop Ship Purchase Order manually. I hope…

Hi @Chad C, Were you able to check this? 😊 Let us know if the information provided in the previous comments were helpful. Hope you have a great day! 😊

Hi @User_9JWY9, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Hope you have a great day! 😊

Hi @User_M4JOC, Do you find any comments for this concern helpful? Your feedback is highly appreciated. Hope you have a great day! 😊

Hi @SanjeevV, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Hope you have a great day! 😊

Let us know if it works on your end. Thank you! 😊

Hi @User_Q1DPO, Good day! Hope you are doing well. 😊 Upon checking, if the Item is marked as a Dropship Item and it has a preferred Vendor set on its records, the system will automatically create a Purchase Order. The only time the system does not automatically create a Dropship Purchase Order is when the Sales Order is in…

Hi @Chad C, Good day! Hope you are doing well. 😊 It seems that the Payment Instruments feature has been enabled on your Account. You may check SuiteAnswers ID 93724 User Interface with and without Payment Instruments for more information. I hope this helps! 😊 =============================== If you find this reply to your…

Hi @Sivasubramaniam, Good day! Hope you are doing well. 😊 Upon checking, the current functionality does not allow explicitly adding CC recipients and keeps the main customer as the main receiver. If you added a recipient to the Dunning Recipient list, the Dunning letter will be sent to the customer as the CC recipient and…

Hi @User_9JWY9, Good day! Hope you are doing well. 😊 As of the moment, there is no field that can be pulled up from the Vendor Prepayment record that can show the Open or Unapplied portion. This limitation is logged on Enhancement 598850 To add a field on the Vendor Prepayment record that shows the Open or Unapplied…

Thank you for sharing this, @Hormese Paul! 😊 It would be also great if you create a separate Discussion for this as you can earn points and badges, and have a chance to be the Content Creator of the Quarter. To know more about creating discussions, kindly visit the following links: How to Create a Discussion What is a…

Hi @User_I3Z4D, Were you able to check this? Kindly provide the information requested so we can further check. Thank you! 😊

Thank you for your response, @User_RRIOM! 😊 Kindly test and import a Purchase Order and make sure to mark the Run Server SuiteScript and Trigger Workflows on the Import Options > Advanced Options. Let me know if it still has the same behavior. Thank you! ☺️

Hi @Vernita, Thanks for creating this thread! 😊 We'll be looking into this one for you and we'll see what we can do. We'll reply to you with the answers as soon as possible. To everyone, feel free to share your insights! 😊

Hi @Cristian Cabacaba, Glad to have you with us today. Thank you for creating this thread. 😊 Our gurus/members will look into your concern and get back with more information. To everyone, feel free to share your insights! 😊