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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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The help doc is here: https://system.netsuite.com/app/help/helpcenter.nl?fid=section_N353700.html You'll just need to run a saved search that displays the filtered records desired. You'll also need to turn on inline editing for the saved search. Select an editable element, (like the title, or date, or name) in the first…