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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
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Hello @A_123, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @User_GOK4B, Good day! Can you please double check if you have the right authorization header? According to https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_157780312610.html?utm_source=chatgpt.com#subsect_158280443557, the structure must be "Authorization: Bearer <access token>". As such, the…
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Hello @Amanda_Merz, Good day! Following up on this in case you missed my previous comment. If you need further assistance, please let us know. Thanks!
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Hello @User_PDMN5, Good day! Following up on this in case you missed my previous comment. If you need further assistance, please let us know. Thank you!
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Hello @Amanda_Merz, Good day. If you are using SuiteTax, this can be overwritten by filling out the Tax Details subtab > Tax Details sublist. These fields are available in CSV Imports, SuiteScript, and REST API. I hope this helps!
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Hello @ User_PDMN5, Good day! It is possible to trigger tax calculation in a server-side script using N/record module. It allows you to use the Record.executeMacro(options) function, and therefore trigger the calculateTax macro that calls on the SuiteTax engine to calculate the tax. I hope this helps!
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Hello @maffooclock, Good day. Created From field is not available in the Opportunity Record. A 'cases' sublist does not exist in the Opportunity Record as of SuiteScript version 2025.2. You can access the Related Transactions for Opportunity records using N/search module to search for cases related to the transaction…
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Gotcha! Happy to help.
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Hello @User_ZJU8T, Good day. Following up on this in case you missed my previous comment. If you need further assistance, please let us know. Thank you!
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Hi @ User_FH6FZ, Good day. I resent the email today. Please check if you received it. Thank you!
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Hello @KNason76, Good day and thank you for posting this new thread! Hello everyone! We kindly seek your support. Your active participation in aiding a fellow member is genuinely appreciated.
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Hello @ User_ZJU8T, Good day. This can be done by setting the Tax Code to one with 0% tax rate. via UI: via SuiteTalk REST API (sample only): On Create: On Update: Please coordinate with Concur's support team on how this can be done from Concur's end. I hope this helps.
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Hello @User_ZJU8T, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @Andrew Selvaggio, Good day. Upon further investigation, we are unable to get to the root cause of the error. It would be best to have the NetSuite Support in case this is a potential defect. We will be sending you an email requesting for your account information. Feel free to add any other information that could…
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Hello @User_TKXA6, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @Brad R, Good day! To remove the company preferences, please make sure it is deleted from the Script Record's Parameters sublist completely. I have performed these steps and was able to remove an existing Company Preference from my test account: Navigate to Customization > Scripting > Scripts > Open your script in…
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Hello @User_U9TEK, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @fworkman, This question appears to be better answered by our community members. Tagging here some of our active contributors in case they have any insights. @Tigran Shahnazaryan @Chelsea Jacobs @Vernita @Dext3r @Tiru Chembeti @GauravAgrawal @Divya Unnikrishnan @Ramu Komireddy_9891 @Hormese Paul
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Hello @Vernita and @Bee Yook, I have consulted this with our REST WS Team, according to them, any changes made for REST WS is subject to Proactive Feature Change Notification (PFCN). Therefore any change in REST WS is communicated in advance. One example they provided is the upcoming change where TBA will no longer be…
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Hi @ Audrey G., Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @User_1D0ZP, You can use the SuiteBundler feature to migrate these customizations from one account to another. For more information, you can check these articles: Creating a Bundle with the Bundle Builder Managed Bundles Overview Copying a Bundle to Other Accounts
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Hello @ User_UU3KJ, Good day! Still working on it but I will let you know about the results of my tests as soon as possible. Thank you.
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Hello @Bee Yook, Good day! Yes, it is recommended to have your integrations tested to identify and address potential issues before the production upgrade. As for the techniques, it would be best to hear from our community users. Tagging here some of our most active members in case they have any insights. @Dext3r @Tigran…
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Hello @Audrey G., Good day. If the emails on script errors are received solely from this Scheduled Script but not on other scripts, there could be a configuration in the script or bundle that makes this possible. You may reach out to Avid Xchange directly for more information. Link: https://www.avidxchange.com/contact/
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Hola @Maria Paula, Estamos encantados de tenerle con nosotros hoy. Gracias por crear este hilo. Por favor, permita que nuestros gurús revisen su preocupación y realicen su investigación inicial. Nos pondremos en contacto de nuevo si tenemos novedades al respecto.
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Hello @ User_UU3KJ, Can you please send us the script that you're working on? We just need to see so we can test it on our end. Thank you!
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Hello @User_UU3KJ, Checking on this now. Will revert back as soon as I can.
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Hello @Dext3r, Good day! Moving your script to the beforeSubmit event can reduce processing time, as it allows modifications before the record is committed to the database. However, ensure that any operations dependent on the record being saved are suitable for this event type. User Event scripts can access and modify…
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Hello @Rachael_Ireland, Good day. Upon checking, your case is already tagged as a potential defect and is currently under investigation by NetSuite Support. I have followed up with the rep assigned.
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Hola @ Carlos H. Agudelo A., Sólo quería saber si has podido ver el comentario anterior. Gracias.