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Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Hello @Aaron McCausland, Good day! No worries. We will be reaching out to you via email to acquire your account details and file a case on your behalf. Thank you.
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Hi @User_K2JNO, Per checking, the cause of this error is outside of NetSuite. I found this solution online and hopefully, this helps with your concern. https://community.fabric.microsoft.com/t5/Developer/The-Web-Page-function-requires-Active-Scripting-to-be-enabled-in/m-p/638350#M18714 Disclaimer: This documentation is not…
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Hello @nag_m, Good day! Bumping this thread in case you missed my previous comment. If you need further assistance, please let us know. Thank you.
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Hi @User_K2JNO, Good day! Were you able to check my previous comment? If you need further assistance, please let us know. Thank you!
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Hi @Antony Chen, Good day! Just following up on this thread in case you missed my previous comment. If you have any further questions regarding this concern, please feel free to let me know. Thank you!
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Hello @Paul Salkeld, Thank you for the update. Can you please use a log.debug() function at the beginning of your script and check the execution logs just to confirm if it was triggered at all?
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Hello everyone! Our community member, @User_JED7G, is in need of our assistance. Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated. Let us embody the spirit of collaboration and mutual…
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Hello everyone! We have a fellow user among us, @User_3VSU2, who is currently seeking our assistance. Your knowledge and expertise are highly valued, and we kindly request that you consider extending your support. This is an opportunity for us to come together as a community and share our best practices and insights. Thank…
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Thanks for providing this insightful explanation, @Dinesh Babu Gadhamsetty! Hello @Kei inoue-mizu, If the comment from Dinesh answered your question, please click "Yes" on the "Did this answer your question?" below his comment. Thank you!
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Hi @nag_m, I understand where you're coming from. We already checked with our engineers, and according to them, there are plans to release a guide for the NetSuite.com vs NetSuite2.com schema but there is no ETA at the moment.
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Hello @User_K2JNO, Good day! Can you please provide the exact error message that you are receiving? It would also be helpful if you could provide the volume, record type, and query that you are triggering so that we can check it from our end. Thank you!
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Hi @SanjeevV, Is this reproducible on all invoice records or specifically for these two that you highlighted?
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Hi @Antony Chen, This is possible via scripting. You can deploy a User Event Script to the Estimate Record and utilize the afterSubmit function to modify the Item Record based on the quantity in the Estimate. For reference, here is a sample script that updates another record using the afterSubmit: Source Expected Delivery…
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Hello @nag_m, No such documentation exists as of the moment.
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Hi @Paul Salkeld, Good day! Just following up on this in case you missed my previous comment. Thanks!
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Hello everyone! We have a fellow user among us, @Patrisja Nuguid-Oracle, who is currently seeking our assistance. Your knowledge and expertise are highly valued, and we kindly request that you consider extending your support. This is an opportunity for us to come together as a community and share our best practices and…
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Hi everyone, Our community member, @User_8RJ16, is in need of our assistance. Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated. In the meantime, you might be interested in participating…
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Hi everyone! We have a fellow user among us, @JarebCoupe, who is currently seeking our assistance. Your knowledge and expertise are highly valued, and we kindly request that you consider extending your support. This is an opportunity for us to come together as a community and share our best practices and insights. Thank…
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Hi @Paul Salkeld, It is possible that this stopped working due to the number of scripts you have deployed for the Sales Order record. Reference: Client Script does not Trigger. In addition, SuiteAnswers The Scripted Records Page also mention the following: Deploying a large number of user event scripts of the same event…
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Thanks, @Rahul_Thakur! This will surely help our fellow members, should they encounter the same concern in the future.
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Hi @Charles B, I understand where you're coming from. To check this further, we will be requesting your account details via email and endorse your concern to our support team. Thank you.
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Hi @MJ NCO, As of now, we are unable to replicate this behavior. It would be best to have our support team look into your concern and confirm if this is a potential defect. We will be reaching out to you via email to ask for your account information. Thanks!
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Hi @Rahul_Thakur, I have not been able to view the NLPopupHelp on other NetSuite pages as well, but I found this SuiteAnswers Article containing all the possible values for it: generic_task. I hope this somehow helps.
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Hello @nag_m, Good day! There is no article that compares the difference between NetSuite.com and NetSuite2.com data sources. However, you can browse the Records Catalog for NetSuite2.com and Connect Browser for NetSuite.com. If you find this reply to your question useful, others might as well. By clicking the “Yes” button…
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Hello @paula.courtemanche, Good day! Just following up on this thread in case you missed my previous comment. Please let me know if you have any further questions regarding this concern. Thank you!
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Hello @Andrii Siryi, Bumping this thread in case you missed my previous comment. If you need further assistance, please let me know. Thanks!
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Hello @Rahul_Thakur, I tried to perform these steps on my NetSuite Homepage and I was able to get one result: May I know what your main goal is when using the task ID?
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This error is a bit different. I checked our system for similar concerns and found one that says "When two Inbound Records exist with same Remote URL and Credentials, none of Inbound Records work." In the solution they had, they deleted another inbound record that shared the same Remote URL and Credentials. I hope this…
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Hello @Andrii Siryi, I noticed that you are using WSDL Version 2020.1, we would have endorsed your concern to our support team, however, they only support versions that are 6 versions behind the current one. With this, I suggest that you update your SOAP Request to the latest WSDL Version and check if you still encounter…