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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Hello @paula.courtemanche, We're delighted that you're with us today! Thank you so much for opening this thread. Our experts are currently reviewing your issue and conducting their initial investigation. We'll be back in touch as soon as we have any updates for you. To our community users, we value the contributions of our…
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Hello @Ranjith Rana, Creating multiple transaction records using REST WS is not possible. NetSuite only processes one record per payload for this approach. As an alternative, you could use SOAP WS to perform such tasks using the add or addList operation. If you find this reply to your question useful, others might be as…
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Hi @Andrii Siryi, Good day! Were you able to check this? Thank you!
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Hi @User_8D352, Is this updated one logged as a different case record from the one I originally filed? Upon checking, the one I filed was closed due to inactivity.
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Hello @Charles B, dialog.confirm(options) is a void function designed to perform tasks such as creating other records, updating field values, and the like -- depending on the response from the user. I have consulted this with our team and confirmed that it is not possible as of now. The good news is that I found an…
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Hello @User_ZPOBI, We're delighted that you're with us today! Thank you so much for opening this thread. Our experts are currently reviewing your issue and conducting their initial investigation. We'll be back in touch as soon as we have any updates for you. To our community users, we value the contributions of our…
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Hello @Andrii Siryi, Good day. May I know if this can also be replicated using a Saved Search in the NetSuite UI? In addition, is this happening for multiple records or only this specific record? Thanks!
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That's great! Thank you for letting us know. This will surely be helpful for others who encounter this in the future. Have a good one!
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Hello @SethCh, Thank you for submitting your new thread. Our team of experts and community members will carefully review and evaluate your concern. We kindly ask for your patience as we work to provide you with a prompt and informative response. To our community users, thank you for your contributions to our community.…
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Hello @Pierre_Plourde, We appreciate your submission of this new thread and kindly ask that you give our experts and community members time to review and evaluate your concern. We will respond to you promptly with additional information. To our community users, we highly value your contributions whether in the form of…
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Hi @James Here, Thank you for submitting your thread. Our team of experts and community members will carefully review and evaluate your concern. Please allow us some time to provide you with a prompt response and any additional information you may need. To all our community users, we deeply appreciate your valuable…
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Hello @Luis Marion-Oracle, We're delighted that you're with us today! Thank you so much for opening this thread. Our experts are currently reviewing your issue and conducting their initial investigation. We'll be back in touch as soon as we have any updates for you. To our community users, we value the contributions of our…
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Hello @S. van den Oever, Good day! Can you please provide a sample script that we can use for testing this concern? Thank you!
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Hi @Charles B, I encounter the same behavior from my end. As of now, I have not found a solution to get dialog.confirm(options) to work as a confirmation to save the current record or not. But I have found an alternative in the SuiteAnswers Article SuiteScript 2.0 dialog.confirm Alternative. In this solution, you can use…
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Hello @User_DEF0A, Thank you for submitting your new thread. Our team of experts and community members will carefully review and evaluate your concern. We kindly ask for your patience as we work to provide you with a prompt and informative response. To our community users, thank you for your contributions to our community.…
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Hello @Shelli, We appreciate your submission of this new thread and kindly ask that you give our experts and community members time to review and evaluate your concern. We will respond to you promptly with additional information. To our community users, we highly value your contributions whether in the form of insights or…
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Hello @User_D4XL9, Thank you for submitting your thread. Our team of experts and community members will carefully review and evaluate your concern. Please allow us some time to provide you with a prompt response and any additional information you may need. To all our community users, we deeply appreciate your valuable…
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Hello @User_E1GW7, We're delighted that you're with us today! Thank you so much for opening this thread. Our experts are currently reviewing your issue and conducting their initial investigation. We'll be back in touch as soon as we have any updates for you. To our community users, we value the contributions of our…
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Hello @User_8D352, Good day! Upon checking on the case record, the representative has clarified that this is not a defect and that the cause of the error would be as quoted below. The NetSuite Connector Saved Search Export is an additional feature that can be added onto the NetSuite Connector. Although there is nothing to…
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Hi @Mahesh Bonagiri, Thanks for letting us know! This might be helpful for those who will encounter a similar concern in the future. Have a good one!
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Hi @Shubham_Singh, Good day! Following up on this thread in case you missed my previous comment. If you have any additional questions about this matter, please feel free to ask. Thanks!
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Hello @User_KZX9U, Good day! Following up on this in case you missed my comment from yesterday. If you need further assistance, please let me know. Thank you!
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Hi @User_EQST5, Bumping this thread in case you missed my previous comment. If you need further assistance, please let us know. Thank you!
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Hi @User_D0HJA, Good day! Following up on this in case you missed my previous comment. If you need further assistance, please let us know. Thanks!
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Hello @User_1K0CO, Following up on this in case you missed my previous comment. If you need further assistance, please let us know. Thanks!
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Hello @Berkley Guse, Following up on this in case you missed my previous comment. Thanks!
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Hello @User_1K0CO, The user listed as the creator is the owner of the access token used in the SOAP Request that you are sending to NetSuite. To change the creator, you will need to use a different access token. For guidance, you may visit the articles created by gurus in the community: New To NetSuite | How to create…
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Hello @Anne Dolce, We appreciate your submission of this new thread and kindly ask that you give our experts and community members time to review and evaluate your concern. We will respond to you promptly with additional information. To our community users, we highly value your contributions whether in the form of insights…
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Hello @User_1K0CO, Thank you for submitting your thread. Our team of experts and community members will carefully review and evaluate your concern. Please allow us some time to provide you with a prompt response and any additional information you may need. To all our community users, we deeply appreciate your valuable…