@Carissa, How many items are under a Product List that won't load anymore? Additionally, can you try reproducing the error and take note of the time it was encountered -- so that I can check the logs on my end? I'll try to replicate this on my test account and will update you if I was able to do so.

@JohnCirocco, According to our Training team, they have already completed reformatting the Flash based videos to HTML5, and it should not be affected by the recent deprecation of Adobe Flash. However, the changes only applies to newly assigned courses not the “current/in progress” ones. Kindly send an email to…

Kindly keep me posted if this works! ?

Hello @User_J0GZO, Thank you very much for creating this thread! We are very glad to have you in the community! To know you better, I would like to request that you update your user profile with your own username, so that we can address you properly. ? Kindly confirm the forllowing questions on your end: Have your turned…

Hello @Carissa, Attached is a sample file for the Product Item Lists import. I think you are missing the Product List's name to which the items should be listed under. Kindly let me know if this works! ?

@JohnCirocco, Just to help me coordinate this, can you send a link to a video, in the NetSuite Learning Portal, that is no longer viewable due to the deprecation of Flash player? Thanks!

Hello @Johnny Cash, Thank you very much for creating this thread! We are glad to have you back in the community. Kindly let me tag my colleague, @Ivy Lopez-Oracle, who has the expertise in this area. Any thoughts on this one, Ivy? ? To the community, please feel free to share your suggestions!

Hello @JohnCirocco, Thank you very much for posting this thread! Kindly let me check this internally and I will get back to you as soon as I have more information.

@Carissa, Can you upload the resulting CSV file where the error is logged so that we can check on our end? Here is a screenshot of the field mapping for the Product List Items:

@Carissa, You are very much welcome! ? Please feel free to go back to this thread in case you need more information.

For the CSV Imports for the Product Lists, you can use the following settings: Here is the field mapping, for your reference:

@Carissa, Kindly confirm if you have the Reference Product Lists Records (ID: 53051) installed in your account? If it is currently not installed, kindly install this so that the corresponding custom records for the Product Lists will be created. After installing this, you should be able to see the newly added custom…

@Carissa, Also, can a product list and product list items for a parent company be used for all sub-customers? or does each subcustomer need it's own product list and items imported separately? Let me test this further on my end, however can you confirm how you are implementing a Company and its sub-customers? Is it via a…

Hello @Eklon, Let me tag my colleague, @Shamaine Chan-Oracle, who specializes in the Advanced Approvals SuiteApp. She'll be able to assist you better on this. Any thoughts on this one, Sharmaine? ? To the community, please feel free to share your ideas as well!

@Carissa, you can export the list of items under the specific Commerce Category, then use that CSV file to populate the Product List Item records. However, you will still need to create a Product List record for each customer that needs it, and then under each Product List would be the Product List Item records. For…

Hello @Carissa, I have tested the Product Lists feature in my account and confirmed that a Product List can only be owned by a single customer. However, you can perform a CSV import to create and populate the Product Lists and Product Lists Items. As I can see it, you will need to create a predefined Product List for every…

Hello @Eklon, Thank you very much for posting this thread! We are glad to have you back in the community. According to our documentations, the Advanced Approvals SuiteApp was deprecated last July 2020; it is replaced by the SuiteApprovals SuiteApp. For more information regarding this, you can view this SuiteAnswers…

@Carissa, Sounds good! I am in the process of reviewing your new question. Thanks!

Hello Tom @farrago, As agreed in our conversation, you were able to work the problem out on your end. Since SuitePromotions is not supported for SiteBuilder, the issue is being caused by the SuitePromotions being enabled together with the Auto-Apply Promotions feature. We figured this one out. I messed with that Suite…

Hello @Carissa, That's good news, I'm glad that the solution worked for you as well! ? However, seeing that this is not the intended behavior of the Infoblocks, as it should not have a different implementation of the Image URLs, I think that this is a possible defect. Although, since the issue has already been fixed by…

Hello Tom @farrago, Thanks for sending these screenshots! I've checked your web store and sent you a message regarding a specific script. ?

Hello Tom @farrago, Thank you very much for creating this thread. We are glad to have you back in the community! Can you send a screenshot of the error message, as well as your web store's URL? If you would like to keep your web store's URL confidential, kindly send me a message so that I can check the error messages on…

Your File Cabinet should look something like this, and the configuration: Please take note of the folder directory in the File Cabinet.

Hello @Arthur Lazarus, Good to see that you have updated your Community Profile! I was doing some research on why this is still happening on your computer as issues like this usually get resolved by the two proposed solution. Can you confirm if this is happening on all PDF Documents even the ones that are outside of…

Hello @Carissa, As mentioned, you will need to create a new "theme" folder under the following directory in your File Cabinet: Web Site Hosting Files > Live Hosting Files > SSP Applications > NetSuite Inc. - SCS > SuiteCommerce Standard > extensions > SC > Horizon 3.0.4 > img. Then we will have to copy or move the…

@Carissa, did you create a folder and re-uploaded the images? When I navigate to this URL, https://www.gallawaysafety.com/scs/extensions/SC/Horizon/3.0.4/img/theme/Infoblock-FullWidth.png, no image is being displayed. Can you send a screenshot of your…

Hello @User_ZHM7G, I have received confirmation from you, via email, that both of the proposed settings above were already applied but the behavior is still the same. Kindly let us check this further on our end. Also, please use only this thread to reply since your responses via email will not be posted here in the…

@Carissa, can you try doing the following: In your Configuration, kindly remove the "https://www.gallawaysafety.com/scs/" from the image URL of the Infoblocks. In File Cabinet, kindly locate and download a copy of the Infoblock images. After downloading, in the File Cabinet again, navigate to…

I checked your Configuration record via the browser developer tools and I saw that the image URLs that are working seems to be using a relative path, while the infoblocks are using a direct URL to the images. Highlighted in green are the image URLs for the Hero banner and the Carousel images, in red are the Infoblocks: Can…

Hello @Carissa, I checked the Infoblocks images and it seems that the links were misconfigured. The image resulting into a 404 Error has the following URL: https://www.gallawaysafety.com/scs/extensions/SC/Horizon/3.0.4/https://www.gallawaysafety.com/scs/img/theme/Infoblock-HalfWidth_covid.png If you navigate to…