@Martha Hakes, Thank you very much for creating this thread, we are glad to have you back in the community! Kindly let me coordinate this with my colleagues to identify the best way to assist you on this. To the community, please feel free to join in on the discussion!

@Wuebben Design.com, Thank you very much for testing this and for the details you have provided. With this, I would like to ask you for the following information so that I can replicate your setup on my end: What is the version of your SuiteCommerce Extension Management Bundle? What is the version of your SuiteCommerce…

Thanks Mikko! @Wuebben Design.com, Checking the procedures you have performed, everything in the documentation has been done. Can you specify what URL you are using to access the local environment? As per SuiteAnswers #50242 - Secure HTTP (HTTPS) with the Local Server, the URL used to access the local webstore should be:…

@User_808V9, Olá, estou usando o Google Translate. Gostaria de solicitar que você registre um caso de suporte para nossa equipe multilíngue para que possamos ajudá-lo melhor nisso. Muito obrigado! (ネタバレ)

Hello @User_808V9, Thank you very much for creating your first thread! We are glad to have you in the community. Currently, we are using the English language to communicate in the NetSuite Support Community. With this, I would just like to ask if you are comfortable with continuing with this thread using the English…

Hello @User_TVY3I, Welcome to the NetSuite Support Community! Thank you for posting your first thread! If you can kindly update your user profile to reflect your name, that will be very helpful for us to address you properly. As for your concern, kindly let me tag my colleague, @Michelle Jabanes-Oracle, who has the…

Hello David, Yes, you will need to download the Base Theme using the Theme Developer Tools. The article you have referenced does cover all the procedures you'll need for the testing. Just to give you an idea why we are doing this: we need to try and identify if the issue is being caused by your custom theme, custom SCA SSP…

Hello @Tybrneryan, Thank you vey much for creating this thread! We are glad to have you back in the community. Kindly let me coordinate this internally to identify the best way to assist you on this. To the community, please feel free to comment your suggestions!

Hello Lina, Thank you very much for creating this thread! We are glad to have you back in the community! Kindly let me coordinate this with my colleagues to identify the best way to assist you on this. To the community, please feel free to join in!

Hello Lina, Thank you very much for posting this thread! We are glad to have you back in the community. Kindly let me tag my colleague, @Shamaine Chan-Oracle, who has the expertise in this area. Any thoughts on this one, Shamaine? ? To the community, please feel free to join in on the discussion!

Hello Kenny, Thank you very much for creating this thread! We are glad to have you back in the community. Kindly let me tag my colleague, @Shamaine Chan-Oracle, who has the expertise in this area. Any thoughts on this one, Shamaine? ? To the community, please feel free to join in on the discussion!

Hello David, Thank you very much for testing this! For our last testing before we have this filed as a support ticket, can you try downloading then customizing a fresh copy of the SC Base Theme? Additionally, kindly revert your touchpoints to the SRC version of SCA 2020.2.5 during testing. Kindly let me know if the issue…

Hello @rburns515, Thank you very much for creating this thread! We are glad to have you back in the community! Kindly let me coordinate this with our gurus to identify the best way to assist you on this. To the community, please feel free to join the discussion!

@farrago, As mentioned on the other thread, kindly file a case with our Support team regarding your Avalara implementation. I think it's best if we can resolve the issue regarding the AvaTax not working on the web store. From there, we can then work on this to identify if the issue is due to the backend configuration of…

@farrago, I'm sorry to hear that. Can you kindly file a ticket with our Support team as well so that we can try and help you with this as well? If you do, please kindly include in your case message that the AvaTax is working fine in the NetSuite backend, and not in the webstore. Additionally, kindly note that you have the…

Hello Paul, Thank you very much for creating this thread! We are glad to have you back in the community. Kindly let me coordinate this internally with our gurus to identify the best way to assist you on this. To the community, please feel free to join in!

Hello @Joshua N, Thank you very much for posting this thread! We are glad to have you back in the community! Kindly let me coordinate this with our gurus so that we can identify the best way to assist you on this. To the community, please feel free to join in on the discussion!

Hello Albin, Since this is considered as a 3rd party implementation and we are not that familiar with Prestashop, I'm afraid that we will not be able to provide you a concrete answer here. However, I have done some research regarding Prestashop and saw that there are ready made solutions for integrating it with NetSuite.…

Hello @Eklon, Thank you very much for posting this thread! It is nice to see you in the community again. Kindly let me coordinate this with our gurus so that we can assist you with your concern. To the community, please feel free to join in on the discussion!

@farrago, thank you for confirming this. It appears that the calculation is being triggered when the Sales Order is saved. As mentioned in the other thread, it will be best if you will contact Avalara support regarding this and file a case with them regarding the issues you are encountering. If you prefer, you can also…

@farrago, The Scriptable Cart and Checkout setting needs to be turned on for the Avalara scripts to run in the web store's shopping cart. I believe this is causing the issue wherein the taxes were not being calculated during checkout. I think it's best if you reach out with your Avalara integration team since they will be…

@farrago, we are currently experiencing a known outage. The NetSuite status page has been updated regarding this. Kindly let me know if you have checked the settings, thank you!

@farrago, thank you for confirming that. Cases like this is usually being coordinated with Avalara Support since this is considered as a 3rd party integration. Were you able to reach out to their Support team regarding this?

Thanks, Micah! @farrago, can you confirm if the tax is only being changed once the Sales Order is edited then saved -- or if the change happens as soon as the Sales Order is created in the NetSuite backend? Additionally, will the tax also change when you edit a Sales Order then click on Cancel to avoid saving it? This will…

@farrago, May I ask who implemented your Avalara integration? Based on the scenario that you have mentioned, the tax calculation is only being called after the Sales Order has been created on the backend. This issue seems to be caused by the Avalara script not running with the Scriptable Cart & Checkout. Can you confirm if…

Hello David, As mentioned via message, you have relayed the testing requirements to your development team. I'll be looking forward to your update when you are back from your vacation, enjoy! ?

Hello @Mat O2F, There is currently no feature or extension that will allow you to do this in bulk. However, users are allowed to download a PDF version of the Sales Order when they click on the Sales Order ID. As for the Excel download, there is currently no feature or extension for this as well, only PDF copies of the…

Thank you for testing this! Can you provide the following details: SuiteCommerce Extension Management bundle version, Theme Developer Tools version. Additionally, have you tried using the SRC version of your SCA bundle, together with the customized theme? I'd like to perform further testing on this to identify if the issue…

@david.zimmerman, After further testing this, I was able to successfully display the field. Here are some screenshots and the code snippet: I added the field under the Order fieldset -- when I tested adding it under the details fieldset only, the field wouldn't display in the order history. Here is the code snippet for my…

@david.zimmerman, Thanks for testing this! Before I test this further, can you send a screenshot of the custom field's configuration, under Customization > Lists, Records, & Fields > Item Fields > Edit? Just to make sure that we have the same setup.