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Hi, @User_I4Z2V. Perhaps you may not have noticed it before because you have lesser number of item records. Or, maybe it's the way your users typed in the item number in the item field that triggered the system to load and search. It may have been relatively quicker before but for some reason now it just took longer hence…

Thank you, @User_I4Z2V. The weird box that you are referring to is called a popup selector. If the number of items in your account exceeds your Maximum Entries in Dropdowns preference, a popup selector or list displays when you are adding items to your sales orders or other transactions. Otherwise, just a roll selector…

Hello, @User_I4Z2V. How many item records do you now have in your account? May you test if putting in a number that is more than your item records to the Maximum Entries in Dropdowns preference would resolve the issue? For example, if you have 200 item records, try putting in 300 to the Maximum Entries in Dropdowns…

Thank you, @User_I4Z2V. Does this happen to just one user using different browsers? If yes, may you ask the affected user to: 1. Hover over the Home icon > click Set Preferences 2. Under the General tab, look into the value set under Maximum Entries in Dropdowns Then, may you ask other users that are not affected by this…

Hello, @User_I4Z2V. Good day. Is this the weird box that you are referring to? Does the user see it when clicking the double down arrowhead icon in the Item field and then clicking List?

Hello, @Javier P.. Good day. Were you able to check our previous comment? Thanks!

Hello, @User_44UPO. Good day. Using SuiteApprovals, once you have setup the Department Approvers and the Approval Rule, the system will then look at the Department you have selected in the Vendor Bill in order to determine the approver. Just make sure to expose the standard main-line Department field in the transaction…

Hello, @User_WE8T1. Good day. Were you able to check our previous comment below? Thanks!

Hello, @Javier P.. Good day. Is multi-currency enabled in your account? If so, what is the base currency of your account/subsidiary and what is the currency used for the journal entry? And, may we ask for another screenshot of the A/R Aging Detail Report, including the headers and footer filters, similar to: Also, a…

Hello, @User_WE8T1 . Good day. The Make Standalone Copy button for Vendor Bills is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # 722804: Vendor Bills > Actions > Make Standalone Copy. You can go to SuiteIdeas page to vote for the enhancement. Apologies…

Thank you, @User_PNL62. Can you please send us a screenshot of the Custom Transaction Form by hovering over the Customize link at the top right corner of the Payment page and then click Customize Form. Then, can you please send us a screenshot as well of the Screen Fields subtab and locate the Sales Rep field. I just…

Hello, @User_PNL62. Good day. Would you know if Sales Rep is a Custom Field in your Customer Payment form? Also, we would like to ask for a screenshot of your Customer Payment page where the Sales Rep field is shown, and a screenshot as well of the field help description of such field similar to the screenshots below. You…

Hello, everyone! Feel free to participate in the discussion and share your valuable insights. —In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most…

Hola @User_TIPY0, Estamos encantados de tenerle con nosotros hoy. Gracias por crear este hilo. Por favor, permita que nuestros gurús revisen su preocupación y realicen su investigación inicial. Nos pondremos en contacto de nuevo si tenemos novedades al respecto. Para nuestros otros miembros, siéntanse libres de compartir…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, @Rob van der Leij. Good day. We would like to ask for additional information below: Is the code 5220 shown on the generated payment file itself? Would you know if this is sourced from a field in the transaction or entity record in NetSuite? Are you using a custom Payment File Template? Can you send a screenshot of…

Hello, @User_JKLFU. Based on what you have shared, the reason why you are unable to create the Invoice for the Customer is because you have set the Credit Limit of the Customer to 0.00. It is not because of your Days Overdue for Warning/Hold preference. I understand that you may get confused between these two settings but…

Hello, @FazeprooF. Good day! We have decided to split your latest comment from your old question and create a new question for it so our Gurus and Members can better understand and contribute their insights to your question. Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion,…

Hello, @User_JKLFU. Good day. Able's comment is correct. May we ask what specific warning message are you getting when saving an invoice? Since your Customer Credit Limit Handling preference is set to Enforce Holds, the reason why the Invoice is not being saved could be that the customer still has outstanding unpaid…

That's good to hear, @User_Q3A12. Please consider clicking "Yes" on "Did this answer the question?" for that comment. It's a quick and easy way to let us know that the solution worked for you. Plus, it helps others with the same question find the answer quickly, and you'll earn points and unlock the Answer Accepter badge.…

Hello, @User_Q3A12. Have you tried the solution from SuiteAnswers Article ID 83861 as well? The reason why the path link have disappeared in that center category could be that some other user in your account may have accidentally removed it. But, you could easily put it back by doing the steps mentioned. Let me know if you…

Hello, @User_Q3A12. Upon researching, I found SuiteAnswers Article ID 83861 that perhaps could help you. Let me know if this resolves your concern. Navigate to Customization > Centers and Tabs > Center Categories Click Edit on Payment Processing where Center Type = Classic Center Add under LINK line, Payment File…

Thank you for the screenshots, @User_Q3A12. This is an unusual behavior because I don't see anything wrong with the custom record types from the bundle. Is this happening across all users and browsers? Also, another way of accessing the list of PFA records is to access the saved search itself. Can you go to: Lists > Search…

Thank you for the screenshots, @User_Q3A12. Is the Electronic Bank Payments SuiteApp/Bundle already upgraded to 24.1 version in your account, or is it still the 23.2 version? Also, may we ask for you to go to: Customization > Lists, Records, & Fields > Record Types Maximize the Filters region From Bundle: If you are still…

Hello, @User_Q3A12. May we ask what role are you using and may we ask for a screenshot of the navigational path that disappeared? Please make sure to redact any sensitive information.

Hello, @User_Q3A12. Good day. What are the exact steps you followed when you encountered this error and what were you attempting to do (e.g. Bill Payment Processing, Invoice Payment Processing, etc.)?

Hello, @User_FZNHI. Good day. Just wanted to check if you were able to see our previous comment. We would like to request the following: Screenshot of your Saved Search Criteria and Results subtabs Screenshot of the Search Results and please highlight one sample that is not achieving your expected result What your expected…

Hello, @User_VAYT1. Have you checked our previous comment? Let us know if you have further clarifications.

Hello, @Shara. Good day! Just checking in if you were able to see the previous comments. Thanks!