Hello, @User_YBRFC. It appears that service has been restored. Please let us know if you're still encountering the issue on your end. Thanks!

Hello, @Chan Man. We would like to ask for additional information below: Can you include the date and time stamp (Date column in the system notes) in your screenshot? Can you also provide a screenshot of the record itself? Just make sure to redact any sensitive information. Were the changes set by the system or by a…

Hello, @User_YBRFC. I can replicate the issue on my end at the moment. Per checking status.netsuite.com, it's currently experiencing degraded performance. This issue is already identified and our engineers are actively working on resolving them. We encourage you to check the from time to time for updates.

Hello, @Vernita. @Wee Ming is correct. It is possible that you have entered an Expense line in the Purchase Order that's why you have the option to create an Item Receipt. If you only have the Service Item on the Purchase Order with the preference CAN BE FULFILLED/RECEIVED unchecked, standard behavior is there will be no…

Hello, @Andrii Siryi. Have you enabled the Projects feature in your account and are you using Project records in this scenario?

Hello, @ZShah. Please examine the saved search results for those two lines. Compare the two lines and find out if there is one or more columns where they have different values. Then please let me know.

Hello, @Andrii Siryi. Good day. Can you tell us more about what you mean by "retaining amounts for AR documents"? What is an AR document? If you could provide actual examples and scenarios that would be helpful. Thank you.

Hello, @MelH. Unfortunately, the Electronic Bank Payments bundle, in itself, does not have the ability to directly connect NetSuite to your bank account to initiate the ACH/funds transfer. What it does is it creates Payment Files in NetSuite that you can download and send to your bank to transfer funds as payments to your…

Hello, @ZShah. Good day. Just following up to see if you were able to review our previous comment. Thank you.

Hello, @Cesarhr95. Good day. Just following up to see if you were able to review our previous comment. Thank you.

Hello, @Javier P. Good day. Just following up to see if you were able to review our previous comment. Thank you.

Hello, @ZShah. My theory why the last two ones are showing twice is because Purchase Order PO-BE5187 has three different items. The two items were billed into one Vendor Bill which is 9500083918 and one item was billed into a different Vendor Bill which is 9500084426. To investigate and try to eliminate the duplicate…

Hello, @Javier P. In general, there is no specific transaction type where it is recommended to use just the header classifications (Department, Class, Location or DCL), or just the line-level, or both. It all depends on the specific reporting requirement of your company. If your company requires that all the GL Impact…

Hello, @Javier P. I can see that this is a different Bill Credit than the screenshot in your previous post. May I see the GL Impact subtab of this new Bill Credit? Also, may I see a screenshot of the originating Bill where you created this Credit from? Please show both for the Items and GL Impact subtab.

Hello, @Javier P. Good day. If the Department field in your Bill/Vendor Credit is exposed or shown only in the header or main line, the Expense line should inherit the Department from the header, and its GL Impact should follow what was set in the header. May I ask for a screenshot of the affected Bill Credit with its…

Hello, @Cesarhr95. Good day. Unfortunately, upon checking, the Electronic Invoicing SuiteApp does not yet allow you to mass download E-Documents filtered by a specific customer in a specific date range. You can either download it under the E-Documents subtab of the transaction or, in the case of Mexico Localization…

Hello, @nag_m. We would like to follow up if you were able to test and try @Wee Ming's suggestion. Thank you.

Hello, @User_A7GZM. Just following up to see if you were able to review our previous comments. Thank you.

Hello, @User_A7GZM. Good day. Just following up to see if you were able to review our previous comments. Thank you.

Thanks, @Wee Ming! Hello, @Elina Kourouzidou. Please consider clicking "Yes" on "Did this answer the question?" on @Wee Ming's comment. It's a quick and easy way to let us know that the solution worked for you. Plus, it helps others with the same question find the answer quickly, and you'll earn points and unlock…

Hello, @Cesarhr95. Good day. Just following up to see if you were able to review our previous comment. Thank you.

Hello, @User_A7GZM. Good day. Currently, we do not have a Transactions or Sales Order sublist directly available when opening a Contact record in NetSuite. To see a list of the Sales Orders related to a Contact, you may do the following: 1. Navigate to Reports > Saved Searches > All Saved Searches > New 2. Locate and click…

Hello, @User_A7GZM. Good day. I'm curious, if you're not adding the Contact under the Relationships subtab of the Sales Order, how do you do it on your end? Upon checking and testing NetSuite's standard features, following the native functionalities, I can only add the Contact under the Relationships subtab of the Sales…

Hi, @User_A7GZM. Can you further explain what you mean by "I would like to see it when looking under the customer." And you have added the contact under the Relationships subtab of the Sales Order, is this correct?

Hello, @Cesarhr95. Good day. Are you wanting to download the certified XML or JSON file? If so, you can view and download it from the E-Document subtab of the transaction record in NetSuite.

Hello, @User_A7GZM. Good day. May I ask how you're trying to view the Sales Order by Contact? Is this through a report or through a Saved Search? Also, may I ask how you're adding the Contact to the Sales Order?

Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion, please feel free to do so. Your comments are always appreciated. In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed…

Greetings, everyone! Please feel free to share your thoughts, opinions, and ideas with us. We encourage an open and collaborative environment conducive to sharing and learning. In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…

Hello, @User_APABE. Good day. Unfortunately, what you're looking for is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # 139603: Customer Saved Search > Ability to sort Customer that has Override on the Address box = T, You can go to SuiteIdeas page to…

Hello, @Cesarhr95. Good day. Just checking in if you were able to see our previous comment. Thanks!