Hello, @Kedalene. Yes, you have to read it from NetSuite Support Center. However, you can ask the user to request the Support Representative to include your email addresses as recipients in the emails, if needed. The user can also add your email addresses when replying to emails. You may reply to the support case emails…

Hello, @Kedalene. Yes, the user should be able to receive an acknowledgment email.

Hello, @gbradley. If the Invoice date is today and you set the Date filter on the Open Sales Order report to today, the fully-billed Sales Order will not show on the report.

Hello, @gbradley. The Status column on the Open Sales Orders report just sources its values from the status of the Sales Orders. You may see it on the Sales Order record when you view it. So, since you have fully invoiced the Sales Order, its status became Billed and it will be what is shown on the Open Sales Order report.…

Hello, @Kedalene. If the user clicks the "here" link and submits the form, it will automatically create a Support Case. It will also be more informative because the Support Team will be able to trace from which error it came. There is no need to manually submit one.

Hello, @Tom Dalton. Good day. In your scenario, since you are looking at Sales Orders that do not yet have subsequent transactions, it will be more appropriate to use the Applying Transaction fields instead of the Applied To Transaction fields. I performed some tests on my end and I was able to see expected results by…

Hello, @Kedalene. Good day. Since that field is a custom one, it is not present in the Vendor Bill records of our test accounts. Unfortunately, we will not be able to replicate the error through just merely following the exact steps you follow. Personally, I doubt that the error has something to do with the custom date…

Hello, @Honey Soe. If you have already performed the basic troubleshooting steps and the issue still persists, we suggest that you reach out to our Support Team by submitting a Support Case. Our Support Team has the necessary resources to check the backend. Let us know if you need assistance in initiating a Support Case.…

Thank you for sharing this tip, @Tigran Shahnazaryan! Hello, @User_WUH6O. Were you able review Tigran's comment? Let us know if this works for you. Thanks!

Hello, @gbradley. Good day. Just following up to see if you were able to review our previous comment. Thank you!

Hello, @gbradley. Good day. Unfortunately, this is currently the native behavior for the Open Sales Order report. It does not have the ability to report the Open Amount at a point in time regardless of the date set on the As Of filter. In your case, even when the Invoice is future-dated, the Open Amount of the Sales Order…

Hello, @User_WUH6O. Good day. You can run a saved search to view the list of sent emails; however, if you need to filter or view emails sent specifically in 2022, this functionality is not currently available in NetSuite. Currently, the data available in the sent email list includes only those emails sent from today up to…

Hello, @User_2LD8N. Good day. Just following up to see if you were able to review our previous comment. Thank you!

Hello, @Elizabeth Vance. Just following up if you were able to review our previous comment. Thanks!

Thank you for this information, @User_2LD8N. Were you able to review documentations about the Warranty and Repairs Management bundle? This could be what you're looking for. Here are some resources that you may review: Warranty and Repairs Management Setting Up Warranty and Repairs Management Setting Warranty Preferences…

Hello, @User_FL4CK. Good day. Just following up to see if you were able to review our previous comment. Thank you!

Hello, @Intelligere1.0. Good day. After consulting internally, we have determined that the APM Tool is the only performance tool available for assessing NetSuite performance. You can also double-click the Oracle-NetSuite logo to view the time spent on the most recent action you performed. We don’t have specific tables to…

Greetings, everyone! Please feel free to share your thoughts, opinions, and ideas with us. We encourage an open and collaborative environment conducive to sharing and learning. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…

Hello, @User_4BPAO. Good day. Could you please elaborate on what you mean by "technical assessment of an archived native environment and present/current state production environment"? Providing specific examples and scenarios would be very helpful. Thank you!

Hello, @francis_p-Oracle. Good day. Unfortunately, a payment link that is specific to one Invoice can only be used to pay that specific Invoice. It cannot be used to pay other Invoices nor can you enter an amount that is more than the related Invoice. If an amount more than what is due in the Invoice was entered in the…

Hello, @User_FL4CK. Good day. I just wanted to ask for the following information: May I ask for the actual steps you did when you encountered this error? Aside from Positive Pay, are you able to process EFT - Bill Payments with no error? Also, may I ask for a screenshot of this specific error? Please make sure to redact…

This is noted, @Elizabeth Vance. Since the error is specific to your account, happening even with Administrator role, and since we cannot identify the cause with basic troubleshooting, we recommend that you engage with our support team, who have the necessary tools to further investigate the matter, specific to your…

Thank you, @Elizabeth Vance. Is this error happening for all users and roles?

Hello, @Elizabeth Vance. Good day. Just checking in if you were able to see our previous comment. Thanks!

Hello, @User_2LD8N. Good day. Can you tell us more about what you mean by Exchange Sales Order? If you could provide some examples and scenarios, that would be helpful. Thanks!

Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion, please feel free to do so. Your comments are always appreciated. —- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically…

Hello, @Elizabeth Vance. Good day. By Invoice, you mean a Vendor Bill (NetSuite standard name), right? The standard behavior for Vendor Bills is that when you enter an expense, you can save it successfully without having to enter an item. Just entering an expense is sufficient. On your end, there could be a different…

Thank you, @User_K51C7. Let us know anytime 🙂

Hello, @Elizabeth Vance. @CDuf is correct. See for example below. I created a Transaction Dataset with the following Criteria and Columns: Then, to check if there are duplicate lines, I went ahead and created a Pivot Table: I noticed that the count for SO00105 is 3 which means there are three lines for that sales order. I…

Hello, @User_K51C7. Good day. Just checking in if you were able to see the previous comments on this thread. Thanks!