Hi, Thank you for your quick response. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Please do note that an existing enhancement has been filed for this concern to add as a vote in implementing this feature in NetSuite's…

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi Betsy, As of now, this is not possible through basic scripting but you can check into this with the developer team on your end or the Professional Services team. You can contact your AMO if you want the PS Team to create the scripts for you instead if you have no available technical resource in your company. We also do…

Hi, Thank you for your quick response. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Please do note that an existing enhancement has been filed for this concern to add as a vote in implementing this feature in NetSuite's…

Hi, I have found the Case that was created for this. It was mentioned on the case that a defect has been filed for the problem being encountered but the defect was not mentioned. Although, I have also found the comment on the case. Upon further checking, there is actually a defect filed for the error you encountered when…

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi @Betsy Vance , Here is the thread I have created for your concern from the Ask A Guru Live. Would it be possible to send a screenshot of the record with Field/s you are referring to? Also, when you mentioned "header" do you mean to say the Header of the Record itself or the PDF Template? Thank you, Joahnna

We are now ending today's session. Thank you to everyone who participated! I hope you were able to learn something. Follow AskAGuruLive for more updates. Feel free to post your feedbacks or suggestions to help improve the program. Have a great day ahead! 😊

Hi Betsy, For me to be able to test this further, let me create a thread for you and allow me to check into this and I will get back to you the soonest time possible. Thank you, Joahnna

Hi Esabis, As checked, this would be best done using workflow since you would need to add a condition and send an email. It is also possible through scripting but please note that the our Team can only help debug existing scripts or workflows. You may have to coordinate with your in-house developer or someone in your…

Hi Christian, I think you may add a couple of scripts for this but this is best handled by our scripting team since it will be about coding. Also, you may reach out to your developer on your team for the creation of the script. Hope this helps 😊

Tip #3 How to show Sub Location only on Advanced PDF As a standard behavior, if the Location has a Sub Location, it shows on the Advanced PDF as Parent Location : Sub Location. It is possible to show the Sub Location only on the PDF. We can create a Transaction Saved Search with the Criteria is Type as Sales Order and Main…

Hi Christian, Here is an Article I found on updating Inventory Part using Script Update Inventory Detail in SuiteScript 2.0 Have a great day 😊

Tip #2 Show if Quote is revised Some users would like to see that the Quote is revised without checking the System Notes. This is possible through a creation of Custom field, Saved Search, & a Workflow. 1. Create Checkbox Custom Field and apply it to Sales Record with the Store Value checked. 2. Create a Transaction Saved…

Hi Esabis, Good day. You may post specific questions about customization that you might need help with. You can post your questions by commenting below. If the question is complex, I would appreciate your patience as I look into it. Also, if the solution works for you or not, let me know so that if it does not work, I can…

Hi Christian, Yes it is possible to add a Button using a Workflow to trigger the Script. You may check our SuiteAnswers Page for reference. Here are some of the Articles I found: How to Add Button on a Record using Client Script Record Page Sample Client Script That Triggers an Alert Upon Clicking the Bill Button You may…

Hi @User_V0JSJ, Here is the thread I have created for you about the Customization of the report Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Tip #1 Is there a way to Disable Editing on Intercompany Sales Order? There are times that the Intercompany Sales Order should be uneditable. Some of the users mentioned that If there is a modification, the Intercompany Sales Order is no longer synchronized with the Intercompany Purchase Order. There is a way for us to do…

Hi, Good day. For our Reports, we can consult this to our ERP Gurus since they are more knowledgeable Customization of Reports. Let me create a thread for you about this. If in case you have concerns about Customizing Fields, Records, Forms, Workflows, and Advanced PDF/HTML Template, I would be happy to help 😊

Hi, Based on my understanding, do you added the formula on the workflow Formula Value? The thought is that If the Subsidiary = 'KVH' the value should be HELLEN SONG then if the employee is SUZANNE WOOD, the value should be SHELLEY SHMITS and if not, it should be the supervisor. Kindly confirm and then we will check into…

Hi, I have found a couple of articles I think might help you with the customization you need. Using Code 128 Bar Codes - 101957 Generating Custom Bar Codes in Advanced Templates - 26486 Hope these help 😊

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi, Thank you for your quick response. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Please do note that an existing enhancement has been filed for this concern to add as a vote in implementing this feature in NetSuite's…

Hi, Yes, that is the correct navigation. Thank you, Joahnna

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi, Yes, you may create a Case or Call our Support Team to check into this and confirm the error you are receiving. Let us know about your thoughts. Thank you, Joahnna

Hi, When you mentioned I would like our team to compare the price (rate) that is on the line item, against the Custom Price that we have set up for that customer on that item. Do you mean to say that the Custom Price field is on the Customer record? or in the Item Record? is this a Standard Field? Would it be possible to…