Hi, Did the resolution helped you on your concern? If yes, kindly mark “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all the replies. Thank you, Joahnna

Hi, Did the resolution helped you on your concern? If yes, kindly mark “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all the replies. Thank you, Joahnna

Hi, We are currently checking on this one. We will let you know if any update is available. Thank you for your patience 😊

Hi, Thank you for your quick response. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Currently, there is no documented workaround or alternate solution for this feature. What I can suggest for you to do is to submit an…

Hi, Thank you for your quick response. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Currently, there is no documented workaround or alternate solution for this feature. What I can suggest for you to do is to submit an…

Hi, Yes. The Triggering Client Field would be parent. To be sure of what field to be used, on the record, you click on the field name you are trying to use on the workflow. The ID should show if it is enabled on your end. Thank you, Joahnna

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi Benjamin, Unfortunately, there is no other way and alternative solution is not available right now. Thank you, Joahnna

Hi, I am referring to Payment Due Date and Payment Due Month records since those are the ones you need to check the System Notes. Basically, all of the records that exist or Custom Records do have Notes/System Notes. Hope this helps.

Hi, Would it be possible to let us know how you created the record? It would also help us if you would send a screenshot of the record. When you mentioned "serialized items" are these standard items? Kindly attach a screenshot of an example if it is possible. Thank you, Joahnna

Hi, Thank you for your quick response. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Currently, there is no documented workaround or alternate solution for this feature. What I can suggest for you to do is to submit an…

Hi, I think I got confused. On your previous email, you mentioned that the record is Quotes and on the second one, you mentioned that the record is Purchase Order. Unfortunately, I cannot reproduce the problem on my end but I have found out that you can try to add the code below. <table class="itemtable" style="width:…

Hi, For the unicode that is used on the PDF, you may check the fonts being used in our Advanced PDF Template. You can check it navigate to Customization > Forms > Advanced PDF Template/HTML Template and click on edit or customize so that you may be able to see or base your pdf on the Advanced PDF Template. Hope this works 😊

Hi, For the checkbox, it would only update every 30mins or more. There is no way we can update it after saving. Also, it will be checked as long as the record is in the result of the saved search created. Hope this clarifies it. Thank you, Joahnna

Hi, If you would check the record/s, there should be a System Notes or System Information tab since records have a Standard tab for this. You may check the SuiteAnswers page about this 😊

Hi, Did the resolution helped you on your concern? If yes, kindly mark “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all the replies. Thank you, Joahnna

Hi, Did the resolution helped you on your concern? If yes, kindly mark “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all the replies. Thank you, Joahnna

Hi, Did the resolution helped you on your concern? If yes, kindly mark “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all the replies. Thank you, Joahnna

Hi, Did the resolution helped you on your concern? If yes, kindly mark “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all the replies. Thank you, Joahnna

Hello, Upon further checking, there is no Bulk Processing available on the Contexts of the workflow. However, since the Bulk Processing context works on the back end, we may use the User Event Script context for this. You may refer to SuiteAnswers ID 42688 for more information. Thank you, Joahnna

Hi, Since you mentioned that the Font Size is too big, I wondered if the code font-size might help on you end. Based on the SuiteAnswer ID 49581, you can add a code <style type="text/css">* { font-family: thai-font, sans-serif; font-size: 9pt; table-layout: fixed; } th { font-weight: bold; font-size: 8pt; vertical-align:…

Hi, You may check this on the System Notes of the records. If the fields were changed, it should show on the column Type of System Notes. Have a great day ahead, Joahnna

Hi Paul, Thank you for sharing this insight. Just to confirm, you have figured it out and will be using a User Event Script on your end. Let us know if you still need help from us. Have a great day!

Hi, Would it be possible to add style="font-size: 30px on the code? You may try to change the px of the font. Let us know if this works. Thank you, Joahnna

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, I am not quite sure if I understood this correctly but kindly try to follow the steps below: Using your Administrator role, on Item record, click on the Customize View On the Results tab, drag and arrange the fields with your desired arrangement and click on Save. Be sure that the View dropdown, select the edited…

Hi, Would it be possible to send a screenshot of the record you are referring to or where you want to add a tickbox? I am unable to visualize where you are trying to attach the PDF or where you want to add a tickbox. Thank you, Joahnna

Hi, Is the Intercompany Job Number a custom or standard field? Kindly try the steps below: Hope this works 😊

Hi, Do you mean to say that the percentage itself should show up? The fields on the Tax Information, are those standard fields? Is this happening to all Fields and Records? Feel free to include screenshots and additional information you think might help. Thank you, Joahnna

Hi, Good day. Here are a couple of SuiteAnswer Articles you may try to be able to use external fonts on the Advanced PDF. Use External Font on Advanced PDF/HTML Template Change the Font to Times New Roman Using the Advanced PDF/HTML Template Upload and Use True Type Font (TTF) File in an Advanced PDF/HTML Template…