Hi, Would it be possible to send a screenshot of the Sales Order record showing the Tax Code? Do you currently have a script or workflow applied/deployed on the Sales Order record? If yes, is there a script or wf that you think might affect the Tax Code or Department? You have mentioned the role settings, kindly send a…

Hi, When you said that nothing is happening, do you mean that the button is not showing or does not copying the current record? On my end, it takes a couple of seconds before the Script works or before the record has been copied. If the button is showing, kindly try the troubleshooting steps below. On the Credit Memo you…

Hi, Thank you for your quick response. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Please do note that an existing enhancement has been filed for this concern to add as a vote in implementing this feature in NetSuite's…

Hi, Kindly add Group as Summary Type for the following: Primary Subsidiary Name Id Customer Category Sales Division Distributor Price Level Industry Add Maximum as Summary Type for the following: Formula (Text) Formula (Text) Hope this work ?…

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi, Would it be possible to try the script below: Client Script /** * @NApiVersion 2.x * @NScriptType ClientScript * @NModuleScope SameAccount */ define(['N/record','N/ui/dialog','N/currentRecord'], function (record,dialog,currentRecord) { //var exports = {}; function pageInit(context) { } function onButtonClick() { var…

Hi, May I know what Saved Search you are creating? Is this a Customer Saved Search? Would it be possible to send a screenshot of the record showing the Fields you are trying to show on the Saved Search? Feel free to include screenshots and additional information you think might help. Thank you, Joahnna

Hi, Good day ? Requesting on updates for this Thank you, Joahnna

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi, Apologies if this is taking too long, but I am still checking into this. We will keep you posted for any updates. Thank you for understanding, Joahnna

Hi, Good day. Any update on this? Do you still need help from us? Thank you, Joahnna

Hi, Based on my understanding, what you want to do is to update the Customer's Price Level. Do you mean on the Customer record? When you mentioned "Depending on their total sales value, it would determine what price level to use." would it be possible to send a screenshot so that I may be able to check into this? You also…

Hi, Sure. Kindly send here via attachment. Thank you ?

Hi, Did the resolution helped you on your concern? If yes, kindly mark “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all the replies. Thank you, Joahnna

Hi, Any updates? Thank you ?

Hi, Thank you for your quick response. May I also ask if do you happen to have a User Event Script applied for the button? If so, may I ask for the code as well? May I know if when should the record be copied? Is it when the button has been clicked or upon saving the record of the Credit Memo that should be copied? Thank…

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi, Would it be possible to send a screenshot of the Custom Role you created and the Employee that is using the Custom Role? Also, we would appreciate if you would send us a screenshot of the update you did on the Workflow Revenue Recognition Approval Workflow. Thank you, Joahnna

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi, Just to check, even if we wait for a couple of seconds, is it still refreshing infinitely? Also, there is no applied script on this and no other workflows except the one that you recently created? Thank you, Joahnna

Hi, Kindly try this code instead. <td colspan="3"> <#if item.custcol93 == '1\'X1\'16\"'>BO <#else>NA </#if> </td> As you can see, I have used '1\'X1\'16\"'. This is to declare the string since the syntax code to declare is to add ' ' on the beginning and end of the value/string, but since the value we are trying to get has…

Hello Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 

Hi, Are you receiving an error or does it not working on your end? IF you are receiving an error, would it be possible to send a screenshot? Thank you, Joahnna

Hi, Below is the code I have added on my end, kindly check the highlighted part for the code I added on my Advanced PDF/HTML Template (starting on line 113) <td colspan="3"> <#if item.custcol93 == '1x16'>BO<#else>NA</#if> </td> </tr> Kindly change the custcol93 to the ID of your custom column. Change the 1x16 to the value…

Hi, Thank you for your quick response. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Currently, there is no documented workaround or alternate solution for this feature. What I can suggest for you to do is to submit an…

hi, Would it be possible to try the workflow I created on my end? Either edit the workflow you have or try to create one but set your previous workflow to Not Initiating first. Here is my setup: Let me know if this solves the problem ?

Hi @Asher_123 , Apologies, I am a little bit confused on the customization/printing you are trying to achieve. We would also appreciate if you would send us a screenshot of the record you are trying to print and show the fields you want to add so that we might understand what part we can help you with or if we would need…

Hi @CDuf , Thank you for sharing your thoughts. ? Hi @@RachaelRahe , You may try cduf's suggestion since I think this will help with your concern without using workflow. Let us know about your thoughts ?

Hi, Kindly try removing the Saved Search and use the Formula instead. Enter {balance} on the field as shown below. Let me know if this works. ------------------------------------------------------------------------------------- If you find this reply to your question as helpful, others with the same question might find it…