Hi, Thank you for your response. I have checked into this and found out that the field that must be selected is the Order Status (screenshot below) I have also found out that there is no Approved Order Status so even if we apply a workflow into it, it will now give us an Approve status. We only have the following status…

Hi , Did the given solution above help address your requirement? If so, we would greatly appreciate you giving us an update and clicking "Yes" on “Did this answer your question?” for the solution post which will also help us and the other community members track replies that are meaningful. If not, we would be glad to…

Hi, Based on my understanding, the Credit Memo is created from the Invoice. The Discount Rate is a Custom Body Field and the type is percent and the field is from the customer record (is the custom field from the Customer record also a Percent type?). It is being multiplied to the Custom Line Field named Discount Value…

Hi @Vernita , I was hoping to have a screenshot of the sub customer and project record. I would also highly appreciate it if you would also include the Source Code of the Advanced PDF/HTML Template so that I may be able to check the code. You may paste it on Word or Notepad and attach the file here. Thank you, Joahnna

Hi, I have tested this on my end and I think I found the reason why it is not showing correctly. It is stated on the SuiteAnswers Id that on the Custom Field, the Store Value check box must be marked as check, but upon testing on my end, the checkmark must be removed. Below is the screenshot of my custom field setup: It…

Hi, I think you are currently using a Basic PDF Layout based on the structure of the screenshot you have sent. If so, I would like to suggest for you to try to adjust the height of the body or drag it to give space for the message. ========================= If you find this reply to your question as helpful, others with…

Hi @Asher_123 , I would like to confirm if the highlighted part on the screenshot below is the status you are referring to. If not, please let us know and send a screenshot as well. Thank you, Joahnna

Hi, Would it be possible to check if there is any workflow or script deployed/applied to the said record? If you are unsure how to check or not sure if there is one, you may follow the steps below: 1. Navigate to Customization > Scripting > Scripted Records 2. Click View on the Transfer Order record 3. Check each tabs on…

Hello , Welcome back to the community! Thank you for posting your question here. Allow our gurus to review your concern and perform their initial investigation. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi @Eklon Eleuterio , Upon checking, what you need to do is to create a workflow for this. You may refer to the SuiteAnswer below to help you regarding this. 11582 - Designing the Estimate Approval Routing Workflow There are step by step process and linked SuiteAnswers in this SuiteAnswer. Also, this requires extensive…

Hello @User_U1JVS , Welcome back to the community! Thank you for posting your question here. Allow our gurus to review your concern and perform their initial investigation. I am tagging @Mikko De La Fuente-Oracle and @Erick Dela Rosa-Oracle who may be able to help you with this. Anyone who also have insights that may help,…

Hello @moonking , Glad to have you with us today. Thank you for creating another thread. ? Allow us to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! ?

Hello Imelda, Glad to have you with us today. Thank you for creating another thread. ? Allow us to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! ?

Hi, Good day! Upon checking in the standard account, the ability to set a default Location in the Print Picking Ticket page is not yet available in NetSuite. Currently, there is no documented workaround or alternate solution for this feature. You may submit an idea on our SuiteIdeas page. Apologies for the inconvenience…

Hi, I would like to request for an update for the information requested. Thank you, Joahnna

Hi, Are you receiving an error? Would it be possible to send a screenshot of the Invoice Record with the item fulfillment number as reference? Please remove any confidential information on the screenshots you'll attach. We would also appreciate if you would be able to send us the Source Code of the template if you are…

Hi, May I know what record the workflow is applied to? In order for us to be able to understand further the concern, would it be possible to send us a screenshot of the record indicating the fields you are multiplying? We would also appreciate it if you would include screenshots of the workflow. Also, the fields being…

Hi, Would it be possible to send a screenshot of the Customer Statement sample record with the project ID/name or subcustomer name (if it is already on the record)? Please remove any confidential information on the screenshots you'll attach. We would also appreciate if you would be able to send us the Source Code of the…

Hi @Matan Shachaf , ========================= If you find this reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read…

Hi @Strategit_Shunta4 , May we know what record you are referring to? Is it possible to send us a screenshot of there whole record as well? You have mentioned that the total layout is broken, I am a bit confused about this one. Also, is the From Amortization field a custom field? If so, kindly also send a screenshot of the…

Hi, Are the fields you are referring to are standard or custom fields? If they are custom fields, would it be possible to send a screenshot of their setup? Also, to confirm that I understood it correctly, what you want to do is to use the formula on a workflow, the delegate approver start date and delegate approver end…

Hi, I have the same thought since I am not experiencing the same problem on my end. This means that it has nothing to do with the Advanced PDF/HTML Template and most likely to be because if the item. I would like to suggest for you to check the items itself since there might be some setup into it. If there is none, I would…

Hi, I have tested the code on my end and it seems like it is working fine on mine. Is the duplicate items also happening to other Sales Orders and other items? Thank you, Joahnna

Hi, Just to check, click on one of the lines on the Source Code as shown below, Then on your keyboard, press CTRL + A and CTRL + C then paste it on a notepad or word and attach on the email. If it is still not working, Would it be possible to take a screenshot instead? (Example lines needed are below) Also, I would like to…

Hi, You may navigate to Customization > Forms > Advanced PDF/HTML Template then click edit on the Advanced PDF/HTML Template you are using. Toggle on the Source Code Thank you, Joahnna

Hi @Janis001 , Good day! I have created this discussion so that we may be able to tackle about your concern. You have mentioned that you are seeing duplicate lines upon printing on Advanced PDF/HTML Template. Just to clarify, when you say duplicate lines, are you referring to multiple description being printed out? As per…

Hello @User_82RRL, Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Just to inform you, we are currently reduced staffing in the community so expect that there will be delays in the response. We will resume our operations on January 3, 2022.…

Hi Jason, Good day! This requires extensive customization. Please note that the Support Team can only advise on possible solutions, or finding an error in existing customization. We cannot help in implementing custom solutions and process from scratch. You may also discuss your technical requirements with your own in-house…

Hi, Here are the numbers that I found online. You may check this link https://www.ceridian.com/contact for other contact numbers. I have checked this on google. Hope this helps. Have a great day!

Hi, Thank you for your response. Since there is a script deployed for this and the error showing is SuiteScript error, let me endorse you to our scripting team so that they may be able to check into this. Thank you, Joahnna