Hello @User_NC62U, Can you please clarify what you mean by "link the form created to the SCA case"? Does this how to include a link to the Online Case Form on the SCA Website? If so then you may add customized links by going to the Website Configuration Page by going to Commerce > Websites > Configuration > Layout >…

Hello @Rizkygaus, Kindly note the highlighted sections here should be replaced by the sublistId and fieldId parameters of the hideColumnField function: Please reference this example here and let us know how it goes on your end: Thank you! -Leonard

Hello @Ivan Babiichuk, I am glad to hear that you were able to resolve things. Thank you for sharing the solution to your original concern! I am sure our other members can this information useful. Cheers! -Leonard

Hello @Wendy_M, Yes that is correct, if a matrix item that has images associated to that specific item option, then only images related to that option will appear. Unfortunately, there doesn't seem to be an out of the box way to achieve the best of both cases. I hope this helps to clarify things. -Leonard

Hello @PaulFleetwood, I can't view the closed enhancement to see what it said Yes, that would be the case since the Enhancement has been closed and marked as a duplicate of Enhancement 134322. All of the cases and votes to Enhancement 534029 have been transferred over to Enhancement 134322 as the product team has…

Hello @Rizkygaus, Kindly let us know if you still require assistance on this concern. Thank you. -Leonard

Hello @Kathy Woll, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Wendy_M, If the Matrix Child Item has no specific image set (ex: Shorts_Blue.jpg changed to Shorts_1.jpg), then the thumbnail image no longer jumps to the image of Blue Colored Shorts. Instead it displays all the available thumbnails. If however there is a specific image set for the matrix child item, then it…

Hello @Wendy_M, Thank you for submitting a new thread. This should be possible by changing the file name of your images to not be associated to any Matrix Item. For example: Given these three matrix item options (Black, Blue, White), I made sure to change the file name of my associated image (Shorts_Black.jpg) to something…

Hello @PaulFleetwood, Unfortunately the ability to have separate subscription settings for contacts logged in to SCA is currently not available. There was an Enhancement request filed for this issue specifically: 534029 SCA/SCS > My Account > Email Preferences > Global Subscription Status changes from Contact affects…

Hello @iecpradeep_14007, Yes that should be possible using customization. There is a complete guide on how to perform CRUD operations on Custom Records in the developers portal. SuiteCommerce, SuiteCommerce MyAccount and SuiteCommerce Advanced 2020.2+: Develop Your First Extension I hope this helps! -Leonard

Hello @Rizkygaus, Sorry just to clarify does it still not work when accessing using "EDIT" mode?

Hello @User_5D3LT, Thank you for sharing this with the community! I am sure our members will find this very useful. -Leonard

Hello @Rizkygaus, Kindly let us know if you still have additional questions regarding this topic. If you found our answer helpful, please help us mark "Yes" on the "Did this answer your question" section of the comment as this can help our other members find the best answers. Thank you! -Leonard

Hello @Chad C, Kindly let us know if you still require assistance on this concern. Thank you! -Leonard

Hello @Anupa Dayaratne, Kindly let us know if you still have additional questions regarding this topic. If you found our answer helpful, please help us mark "Yes" on the "Did this answer your question" section of the comment as this can help our other members find the best answers. Thank you! -Leonard

Hi @Wendy_M, Kindly let us know if you still have additional questions regarding this topic. If you found our answer helpful, please help us mark "Yes" on the "Did this answer your question" section of the comment as this can help our other members find the best answers. Thank you! -Leonard

Hello @Johann Granados, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Keith Boatner, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Anupa Dayaratne, Thank you submitting a new thread. I tried this testing this behavior on my end and my findings are that the Attach, Detach and Update Primary Contact actions do not trigger any sort of Client or User Event triggers. Upon further searching, it seems that this is not currently supported in NetSuite…

Hi @Wendy_M, This feature has actually been recently introduced but you need to be using at least SuiteCommerce Advanced version 2021.2. The feature is called SuiteAnalytics Data and it involves the tracking of customer session data, which includes their last login times as well an in depth view of their order history. It…

Hello @OliverK, You may add the following line at the end of your onRequest function to close the page: context.response.write('<script>window.close()</script>') (PS I have noticed that when I click the button on the search it navigates away from the search to a basic item search and I have to press the back button, how do…

Hello @Chad C, I think your best bet is take the timestamp of when the Item Record was set to inactive by the Scheduled Script. You can see this from your System Notes on the Item Record. Then create a Scheduled Script Instance Search of Scripts that has that timestamp between the Start Date and End Date of the Script…

Hello @Rizkygaus, Can we confirm if you accessed the record in EDIT mode?

Hello @User_EKY01, To confirm this behavior has only occurred on 1 Sales Order and has not reproduced since? If so, then please provide the generic SOAP Request that you usually use for your Sales Orders Thank you! -Leonard

Hello @Rizkygaus, Kindly replace the text "remachcustrecord_afd_id" with "recmachcustrecord_afd_id". Also please make sure that the User Event Script is deployed on the parent record. Please let us know how it goes on your end. Thank you! -Leonard

Hello @User_NC62U, It appears that this is referring to the native Case Submission feature in SuiteCommerce My Account. Unfortunately the native SuiteCommerce MyAccount Case feature currently does not support the customization of fields and the ability to attach files to the case. This is documented under the following…

Hello @Clarissa, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @nag_m, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Vernita, Kindly let us know if you still have additional questions or need guidance regarding this concern. Thank you! -Leonard