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Answer: A
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Answer: A
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Answer: B
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Answer: C
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Hi @Shubham_Singh, One of the recommended setups for the DNS configuration is CNAME Flattening. However, we noticed that your DNS provider is GoDaddy which does not support CNAME Flattening. Another option that you can perform in order to configure the DNS for your root domain is to use redirection or web forwarding. You…
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Nice to see you posting here @Shubham_Singh, As per checking, you must update your DNS entry for the listed domain(s) to point to the CNAME(s) provided by NetSuite (i.e. <your-domain>.hosting.netsuite.com) per guidance on SuiteAnswer article: How to Verify Your Website DNS Records, Answer Id: 103394. You must perform the…
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Hi @Shubham_Singh, Based on your concern, it would be better to coordinate this with your Account Manager to fully explain the capabilities and give you all the learning resources you need. Thank you! Best regards, Mak
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Nice to see you posting here @Shubham_Singh, May I know specifically what would you like to know about SuiteCommerce Advanced? Have a great one! Best regards, Mak
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Hi @dylanvv, I tried replicating the reported behavior in our internal QA environment several times but unfortunately, we were unable to reproduce the same behavior. We can generate a PDF in open invoices in the SuiteCommerce My Account pages. We kindly recommend creating a NetSuite Support Case for this. They possess the…
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Hi @dylanvv, Thank you for sharing the result of your testing. Can you send us a screenshot of the error message thrown after generating a PDF? Best regards, Mak
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Hi @GaryA_42975, After examining the relevant concerns, it appears that you have submitted a NetSuite Support Case. Once the support identifies the root cause, I would appreciate it if you could share your results here in our community since they have the tools to investigate and analyze these issues. Best regards, Mak
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Hi @dylanvv, Thank you for letting me know. Can you try deactivating the SuitePromotions feature during your off-peak hours and check if the issue is still reproducible? Best regards, Mak
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Hi @dylanvv, Thank you for confirming! Do you also reproduce the same behavior on the NetSuite UI? Best regards, Mak
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Hi @dylanvv, Can you confirm if the SuitePromotions feature is enabled on your account? To check kindly follow the steps below: Navigate to Setup > Company > Enable Features > Under the Transactions tab and Sales section, check if the SuitePromotions feature is enabled. Best regards, Mak
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Hi @dylanvv, May I know the steps to reproduce in order for us to isolate the behavior? Best regards, Mak
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Nice to see you posting here @dylanvv, Kindly allow us to review your concern about viewing open invoices in PDF and we'll be keeping you updated on the results. Have a great one!
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Hi @MJensen6889, As per our discussion with our technical leads, we confirmed that we currently have no way to modify what addtocartoptionshtml attribute contains. The output can only be modified after HTML has been rendered. However, you can request an Enhancement by either submitting a case to NetSuite Customer Support…
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Hi @MJensen6889, Just a quick update, we are still having some discussion internally with regard to your concern. Rest assured we will give you an update as soon as possible. Best regards, Mak
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Hi @Aaron McCausland, Regardless of the lead type, registration will not detect the duplicate email address. For your question with regard to script or workflow implementation, we recommend that you consult your technical requirements with your in-house developer or you may avail the services of our Professional Services…
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Hi @Aaron McCausland, Based on our testing on the SC Advanced Signup extension, it would still not detect the email address as a duplicate whether the existing customer record already has access or not. It will be created as a new lead or customer depending on your setup on SuiteCommerce Configuration. I am looking into…
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Nice to see you posting here @MJensen6889, Kindly allow us to review your concern and we'll be keeping you updated on the results. Have a great one!
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Hi @Aaron McCausland, As of now, we are still waiting for access to test the SC Advanced Signup extension. Rest assured that we will keep you posted on any updates. Best regards, Mak
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Hi Aaron, Thank you for sharing your insights. For now, we will be running several tests using the SC Advanced Signup extension and we will give you an update. Best regards, Mak
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Hi @Aaron McCausland, Since the Web Site Duplicate Email Management feature does not block duplicate email addresses during web store registration, here are two options that you can perform in order to meet your requirements: Manually grant access to each of the existing customers by navigating to Lists → Relationships →…
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Hi @Aaron McCausland, Based on our investigation, when Give Access is unchecked on the customer record, the website will still accept the registration using the same email address. It is also stated on the documentation that you have sent under Exceptions to Duplicate Website Email Detection section fourth bullet:…
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Nice to see you posting here @Aaron McCausland, Kindly allow us to review your concern about Website Duplicate Email Management and we'll be keeping you updated on the results. Have a great one!
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Hi @Ed Doherty, Nice to see you posting here. It appears that you have submitted a NetSuite Support Case. Once the support identifies the root cause, I would appreciate it if you could share your results here in our community since they have the tools to investigate and analyze these issues. Best regards, Mak
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Hi @Ed Doherty, Kindly follow the steps below and confirm if this is applied to your website. Go to Commerce > Websites > Web Site List. Click Edit next to the website record. On the Shopping subtab, in the Shipping Page section, check the Web Store Ships to all countries box. Best regards, Mak
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Nice to see you posting here @Ed Doherty, Kindly allow us to review your concern about the country that was not listed and we'll be keeping you updated on the results. Have a great one!
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Hi @User_O354, Thank you for letting me know. Just a quick update, we were unable to reproduce the same behavior on our end. Upon coordinating with our technical leads, it looks like a potential defect and we highly advise you to file a Support Case. Please let us know the progress of your testing with our Support team, or…