Nice to see you posting here @Sanju, Kindly try turning off your domain's CDN caching. Please see the steps below: Navigate to Commerce - Hosting - Domains Edit your domain Set Use CDN Cache = F Let me know if this resolves your concern. Best regards, Mak

Hi @JohanvL, I checked some previous cases regarding this and I found one that comes to mind: Navigate to Commerce > Websites > Website List Edit your website On the Appearance subtab > set the Item Drilldown Template to default i.e. -From Theme- Save your changes and try again Let me know if you still encounter the same…

Hi @JohanvL, Thank you for letting me know. Kindly allow us to review your concern. We'll be keeping you updated on the results. Best regards, Mak

Hi @Tom Dalton, We consulted our technical leads and we consider TTFB 1.2 seconds to be acceptable for pages with dynamically generated content. Therefore we consider this to be a fact of life. It is also advisable to use the recommended setup for DNS and SSL Certificates to improve the server response time but we cannot…

Hi @Tom Dalton, May I know the domain that has an issue with the server response time? Best regards, Mak

Hi @Tom Dalton, I noticed that the server response now dropped to 1260 ms after performing the instructions above. I would like just to ask if there will be anything that we can help with. Best regards, Mak

Nice to see you posting here @Tom Dalton , Kindly allow us to review your concern and we'll be keeping you updated on the results. Have a great one!

Hi @JohanvL, I have tried updating some fields in the item record while I have it added to the shopping cart however, I have not reproduced the same behavior. It would be a big help if you could give me the field that was updated when you reproduced the issue so we can try to further check it on our end. Best regards, Mak

Hi @JohanvL, When you reproduced the behavior, what field did you update in the item record? Best regards, Mak

Hi @JohanvL, The behavior is not reproducible on my end using different browsers. In order for us to fully investigate the behavior, we may need to reproduce the behavior so that we could isolate what is the cause of the error. We do suggest reaching out to the customer who experiences the behavior and seeing if the issue…

Hi @JohanvL, As per checking our resources, this error message might be caused by the browser cache and it can be fixed by clearing the website cache or browser cache. In case the customer experienced the same behavior after clearing the browser's cache just let us know. Best regards, Mak

Nice to see you posting here @JohanvL, Kindly allow us to review your concern about the Cart update failed error and we'll be keeping you updated on the results. Have a great one!

Hi @User_0Z3PV, Kindly check this article SuiteAnswers ID: 93453 Advanced Sign Up and confirm the Type of Customer Registration you are currently using. Also, on the Second Note/Blue box it is stated that: "This extension only works if you are using a single domain for web store and checkout. For more information on types…

Nice to see you posting here @User_0Z3PV, Kindly allow us to review your concern about SC Advanced Sign Up. We'll be keeping you updated on the results. Have a great one!

Hello @User_1XIV8, Thank you for confirming. You can add your vote for this enhancement in the SuiteIdeas page. Apologies for the limited assistance. Appreciate your understanding on this system limitation. -Mak

Hello @User_1XIV8, Thank you for letting me know. As per checking our resources, I noticed that there is an existing enhancement to share Sales Order visibility on all customer contacts whilst having a separate shopping cart. This is documented under Enhancement 632830 SCA/SCS > Ability to Share Sales Order Visibility when…

Hello @User_1XIV8, I was able to check the feature that might help the contact records view all purchases within the company. Kindly follow the navigation below: Navigate to Commerce > Websites > Website List Edit your website record Under Shopping tab and Shopping Basics section, look for SHOPPING CART SHARING MODE field,…

Nice to see you posting here @User_1XIV8, Kindly allow us to review your concern about access ability to view all purchases and we'll be keeping you updated on the results. Have a great one!

Hi everyone! I'm Mark Anthony Vargas from Manila, Philippines. I'm from March 2022 New Hire batch, I am a Technical Support Engineer and I'll be joining Suite Commerce. Looking forward to working with you soon!