Mikko De La Fuente-Oracle · SuiteCloud Support · Gold Crown

Thank you for the additional information and I can see now the screenshot. Let me check again on my end and will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

That's all right. Feel free to post again if you need assistance. Thank you for your time as well. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"4231661" , I can see that you wanted to display in your dashboard the inventory on hand values on each subsidiary when you choose the sub subsidiary in the navigator. Let me check how we can help you with that. -Mikko @"Mikko De La Fuente-Oracle"

Usually, this scenario occurs when headers parameter is not configured properly or syntax is incorrect. Have you tried including "headers" in your promise? You can check https.post.promise(options) for reference. Let me know if this helps. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"4289197" , Same as the answer above, we have limited documentation regarding your concern. I would suggest to file an enhancement request for it or visit SuiteIdeas. -Mikko @"Mikko De La Fuente-Oracle"

It seems the screenshot was not included. May I ask what kind of list is in the custom field?(e.g custom list,standard list,etc). Setting the value to blank works on my end as well. Have you tried a simple script(aside from the script you currently working) that just set the value of the custom field to blank? Also, try to…

Hi @"4283453" , Thank you for providing screenshot of your concern. As I can see, you wanted to show the Deposit number on the Payment form. Let me see what we can do to help you with that. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"jmjconcepcion" , Thank you for providing detailed information regarding your concern. As I understand, the .then part in your script is not working as expected. Let me check on this matter and will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

Thank you for your reply, let me take a look at what we can do to help you with your concern. May I ask what transaction record are you trying to update the subsidiary? is it also possible to provide a code snippet of your script? -Mikko @"Mikko De La Fuente-Oracle"

May I ask what kind of custom body field is "custbody_deliverycompany", could you take a screenshot of it? Have you tried setting the value to blank("") instead of null? if it is a select field, try to set the value to the blank option. -Mikko @"Mikko De La Fuente-Oracle"

For starters, if possible(should consult with your team), you could undeploy the script/workflows that runs on your Sales Order and leave the script(we currently troubleshooting) deployed alone. This test is to isolate if the issue is made and only affects by this script. After the script was undeployed , if possible also,…

Thank you for providing additional information and apologies for the delayed response. I could not replicate your concern on my end using the code provided above as I was able to add the line. Would you be able to submit a case to our support so that they could take a look at your whole /other scripts and account at the…

Hi Mehrin @"4283453" , I can see that you wanted to input Customer Number in the Statement Form by using ${record.entity.entityid} but it seems not working as you expected. Have you tried using "customer.entityId" instead? SuiteAnswers Article Syntax for Advanced Template Fields could be useful for your future reference. I…

Hi @"NS_YB" , If you consider scripting, instead of using scheduled workflow, I suggest you try to use Scheduled Script and since "Department" line item field in the Cash Back subtab is available in the Records Browser, this will be possible to set via script. You could make use of the function…

Hi @"user8898968" , While we check on your concern, have you check SuiteAnswers Articles related to customizing role? E.g NetSuite Roles Overview, Customizing or Creating NetSuite Roles, these articles might help you with that. -Mikko @"Mikko De La Fuente-Oracle"

Hi Meherin @"4283453" , Thank you for providing screenshots of your concern. It seems that your goal is to add Terms field in Creadit Memo and Return Authorizaiton. Let me check on our end and will let you know if we have updates regarding on this. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"Ben H", I can see that you wanted to generate random passwords via workflow instead of script. Let me check how can we help you with that. -Mikko @"Mikko De La Fuente-Oracle"

May I ask if SUBLIST_ID_ITEM was declared somewhere in your script and what is the value of it? Have you also tried troubleshooting using log.debug() to see if the values where taken or properly set? Do you receive any error or it is just not adding line items when clicking the add button? I am still trying to reproduce…

Hi @"paula.courtemanche" , As I understand, you wanted to restrict your Sales Team to create Leads/Prospects and not be able to edit Customer Records but with the ability to place a value on Shipping Address. Let me see how we can help you achieve your objective. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"NS_YB" , I can see that you wanted to set the value of Department line item field instead of the body field. Let me check what we can do to help you with your concern. -Mikko @"Mikko De La Fuente-Oracle"

You are welcome, CDuf! Yes, you may use the Saved Search as an alternate solution for custom sublist on Issue Record. Feel free to post if you need further assistance. -Mikko @"Mikko De La Fuente-Oracle"

You may want to try the sample code for Progress Bar provided in the external link "http://www.willis-browne.com/ext-js-library.html ". Upon testing, this works fine but please note of the following: * EXT-JS libraries cannot interrupt the browser UI thread the same way a native alert box does. If you wish to use the…

Hi @"lraynor" , It seems that you are having some trouble on your custom form with regards to try and get one file attach. Let me check what we can do to help you achieve your goal. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"nayeem_43955" , Thank you and we also hope that you are safe and doing good as well. Regarding your concern, it is related to an enhancement ( Enhancement # 252315 - SS - Please raise the file size limit to greater than 5 mb). You can submit a case to support to add a vote or visit SuiteIdeas. -Mikko @"Mikko De La…

Hi @"KayoSumida" , We appreciate your detailed information as well as providing code snippet of your script. Let me see what we can do to help you with your concern regarding unable to add line on Sales Order Record. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"nic_reg_01" , I understand that you wanted to export Saved Search to Google Sheet and as you have mentioned, it is currently only available to GSuite in US and Canada region. Let me check what we can do to help you achieve this goal. For the meantime, here is a SuiteAnswers Article that helps you understand how you…

Hi @"Shahid Ansari", Let me check on our end how we can help you with your concern regarding auto calculation of items. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"gespindola" , I can see that you wanted to use EXTJS library for a progress bar to monitor execution time. Let me check if this is possible. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"CDuf" , As I understand, you are having some issue with regards to the internal id used in the Issue Record. You also have mentioned that it was working before 2020.1 upgrade. Upon checking on the Records Browser, the correct internal Id for "Date Created" Column is "createddate". You may also compare the Records…

Hi CG @"coffeeguy" , Let me check what we can do to help you with your concern regarding getting the tran Id of a transaction. -Mikko @"Mikko De La Fuente-Oracle"