Hi Johnny, Thank you for creating another thread on the Support Community! ? One of my colleagues, @Ivy Lopez-Oracle, who has the expertise on this will further check and update you on this thread. To other community users, feel free to add your suggestions too! ?

Hi Paul, Apologies for not replying sooner. I also have a basic approval workflow deployed on Sales Order on my test account while investigating this. The workflow setup you attached is also the same setup on my end and it executed without any errors upon record creation. The solution above to use a saved search workflow…

Hi Paula, Thank you for creating another thread on the Support Community! ? We'll further check this and update you with our findings. To other community users, please feel free to comment your suggestions as well ?

Hi @User_M329X, Upon further checking, the standard Tasks sublist on Communication tab of Opportunity record n edit/create mode cannot be customized and there's no workaround available yet. You can only customize the list view of Activity sublist once the Opportunity record has been saved but this doesn't affect the…

Hi Roberto, As checked, the Sublist tab on the Custom Transaction Form setup does not affect the columns displayed on Line Items subtab. Customizing Wave record is still logged as an enhancement (Enhancement 591238: SCM Mobile > Ability to Customize Wave Form). There's no workaround available for this yet as of now. You…

No worries, Paul ? When using Saved Search Condition, saved search is run immediately if the record is returned by it unlike on scheduled workflows. Once the record is pulled by the search, the workflow will automatically execute only on the newly captured record and not on all the records returned by the search. On the…

Hi @User_G6OQH, You may try creating a saved search where the custom field is applied to and add the value captured from System Notes on the Results. Here's a sample saved search setup: Once the last value of the custom field is extracted from the saved search, you may update the records through csv import. We still highly…

Hi Jessica, Thank you for posting another thread on the Support Community! ? I did a quick test on my end and I wasn't able to replicate the same concern for the test sales orders I created. May I ask for the following information: Screenshot of the Workflow Log on the affected record. Is the Set Field Mandatory workflow…

Hi Paula, The editor of the Advanced PDF/HTML Template is not yet captured/displayed on the template setup and the template list page view is not yet customizable. Upon checking, there's no available workaround yet to process this detail. Apologies for the inconvenience. When you get the chance, you may file this feature…

Hi Ian, Let me tag our scripting gurus here so they can share resources or sample script for the solution on your concern ? We need your expertise here, @Erick Dela Rosa-Oracle and @Mikko De La Fuente-Oracle. Any ideas?

Hi Paul, On the sample setup below, I assumed you're sending the email once the record has been approved. We can change the setup if this is not the case. First, we need to create a transaction saved search that will pull the approved Sales Order records. Here's the setup on my end: This will be used on the separate…

Hi Ian, We can filter the dropdown values on a custom segment. However, upon checking using role as filter is still logged as an enhancement (Enhancement 398123: Custom Segments > Ability to restrict custom segment values by role). I'll coordinate this to my colleagues with scripting expertise so we could further check if…

Hi Ian, Thank you for sharing this on the Support Community! ? We'll further check this and update you with our findings.

Hi Roberto, Thank you for posting another thread on Ask A Guru space! ☺️ One of our gurus who has the expertise on Sales Order saved searches will further test this and will update you on this thread. Need your expertise here, @Shamaine Chan-Oracle. Any ideas? ☺️

It may have been deleted or the account did not come with these incoterms by default. You may check Incoterm list by navigating to Setup > Accounting > Accounting Lists and mark Show Inactives check box. If there are no values listed, you may create by clicking the New button then, selecting Incoterm. It is also a possible…

Hi Paul, Thank you for posting another thread on the support community! ? I wasn't able to replicate the issue on my end. However, I found a case similar to your concern but happened on a workflow deployed on Purchase Order record. The resolution was to set the same email template used on the Send Email workflow action…

Hi @kastnerd, Thank you for creating another thread on the Support Community! ? One of my colleagues who has the expertise on this will check and update you on this thread. To other community users, please feel free to comment your suggestions ?

Hi Tim, I agree with John's solution. As a workaround when Include View Record Link option on Send Email workflow action is disabled, you may use the URL format below and add it on the custom email template: https://system.netsuite.com/app/common/entity/employee.nl?id=${employee.id} You may modify the URL based on the…

Hi Carissa, Glad to have you back on the Support Community today ? One of our gurus, @Jeff Pineda-Oracle, who has expertise on SuiteCommerce is already checking on this. We'll update you with our findings as soon as possible.

Hi @User_EZBGJ, Welcome to the Support Community! ? Thank you for posting your concern on the Ask A Guru space. We'll further check if there's a similar functionality or probably a 3rd party solution connected to the system to do this task. To other community users, please feel free to comment your suggestions ?

Hi Dung, In order to display the item's UPC Code, you need to create a custom column that sources the UPC Code and call its field ID on the Advanced PDF/HTML Template source code. Here are the steps you may follow: Create Custom Column Navigate to Customization > Lists, Records & Fields > Transaction Line Fields > New…

Apologies for the late response, Johnny. Here are some guidelines to make the barcode scanning to work: Make sure that the UPC codes of the items are valid and correct. Use popup lists instead of dropdowns. To use only popups, go to Home > Set Preferences > General Tab > set the Maximum Size of Dropdowns to 0. Then, click…

Hi Abdul, Upon further testing, the Inventory Transfer does not support workflow approval. It is part of the standard process that once the record is saved, the Qty on Hand of the selected locations will also be updated. You may check Answer Id: 27975 - Transferring Inventory for the basic inventory transfer behavior. I…

Hi @Clamps123, Thank you for posting another thread on the Support Community ? We'll further check what we can do about this and update you with our findings.

Hi Kyle, Glad to have you back on the community today! Thank you for posting another thread ? We'll further check this and update you with our findings. To other community users, please feel free to comment your suggestion ?

Hi Johnny, Thank you for posting another thread ? Can you confirm that I got your concern correctly, you'd like to add the Item Label on the printed invoice? We'll further test if this is possible and update you as soon as possible.

Hi Johnny, May I ask if there's any error message on your end and when did you noticed the first occurrence of the issue?

Hi Johnny, Thank you for posting another thread on the Ask A Guru space ? One of the gurus, @Ivy Lopez-Oracle, who has the expertise on your concern will further check this and update you as soon as possible. To other community users, please feel free to comment your suggestions here ?

Hi Sarah, Upon further checking, the functionality you mentioned is still logged as enhancement requests below: Enhancement 152819: Please add the ability to list and export in CSV all of the standard and custom fields in NetSuite, showing the field type (multiselect, free form, text area, etc.) and other functions,…

Hi @Hormese Paul, Upon further investigation, there's an enhancement already filed for this request. The standard Location field is not available when customizing an external form. We'll further if there's a possible workaround for this. You may vote for Enhancement 134194: Customer Center: When the order placed via…