Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

Support filed Defect 362858 WebStore > Not Loading. Please contact Support if you are still experiencing this.

Defect 361368 was filed for this and has been resolved. Please contact Support and reference this Defect if you continue to experience this.

The fix to Defect 362412 is currently being released. This should be fully resolved shortly.

This is possibly related to 361585 Save Sales Order > results to Unexpected Error, and the fix will be released shortly. Please contact Support to confirm if this related to your issue.

I saw something similar that may be related. An invoice was created from a sales order with rev rec on rev commit = T. Items were added to the invoice that were not on the sales order. The invoice was then edited removing the items on the sales order and only the new items (not on sales order) were kept. This caused rev…

A similar error was reported in Defect 355620 - Transactions> Sales> Bill Sales Orders> Status> Error : Bulk Processing Abnormal Termination > Cash Sale was created with Transaction Number and was sent to Credit Card processor but the Sales Order is related to a different Cash. You may want to contact Support to see if…

Another alternate solution was provided: 1. Setup > Site Builder > Layouts > Edit "Related Items" > Uncheck "USE TEMPLATES" (but first save somewhere what Templates were used) 2. A new Heading and Items tabs will be shown on the Layout form. 3. Go to Items tab > DESCRIPTION TEXT ALIGNMENT = anything else than Not Shown. I…

Defect 360739 SiteBuilder > View Item Record > System Maintenance Notification was filed for this. An alternate solution was provided: 1. Setup > Site Builder > Set Up Web Site > Edit > Appearance tab > DEFAULT RELATED ITEMS LAYOUT = choose some non-customized > I have chosen "Basic : Flat Blocks PRODUCTS (related item…

I'm not sure if the following steps apply to Advanced Partner Center roles, but it worked for the regular partner center: Navigate to: Customization > Scripting > Script deployments Edit the following scripts and select the Roles in the Audience tab for which the sticky notes are not working. The IDs of the scripts are:…

I can't see your picture but I think the only option would be to rename the file and exclude any international characters. This has been documented in SuiteAnswers Answer Id: 24534 - https://netsuite.custhelp.com/app/answers/detail/a_id/24534/kw/import%20international%20characters

I saw something similar reported with Advanced PDF layouts in Defect 335488. This alternate solution was posted but you may still want to follow up with Support: 1. Customization>Forms>Transaction Forms. 2. Edit form. 3. Under Printing type select Legacy > Save.

The fix to Defect 358481 will be released shortly. You will also be notified as soon as this is resolved if you have a case attached to this Defect.

This should be resolved now.

filo A recent SuiteAnswer was published regarding connecting and querying using Connection String. This answer also includes sample Java code.

Support is working with out Developers to address this. Defect 351024 was filed and the investigation is on-going.

This is due to the way Safari assigns client certificates to secure sites and has been a common problem in Safari for some time. Removing the certificates from your keychain or disabling iCloud should resolve this. See this Apple article for more information: https://discussions.apple.com/message/23411981#23411981 You can…

According to Spamhaus, this IP should no longer be listed. 167.216.129.171 is not listed in the SBL 167.216.129.171 is not listed in the PBL 167.216.129.171 is not listed in the XBL

What you see in the portlet depends on whether you have either the NetSuite Support Center role or the NetSuite Support Center (Basic) role. See SuiteAnswers Answer Id: 10038 for details - https://netsuite.custhelp.com/app/answers/detail/a_id/10038/kw/netsuite%20account%20center

Please file a Support case to investigate further. You can also try using https://system2.netsuite.com/pages/login.jsp. If the system2 domain provides better performance, then you can continue to use this domain to work as usual in your NetSuite account.

The Netsuite service is currently experiencing issues that may result in slowness and intermittent connectivity failures. On call engineers have been notified and are working on resolution. We will provide further updates as details warrant.

Does the error occur on standard forms? It may be related to a customization already deployed on the form or record. You may want to speak with your Account Manager if the problem persists.

Defect 347237 was filed for this.

Some customers have reported intermittent connectivity and time outs. Support has filed Defect 347868 for Request Time Out when accessing NetSuite.

What sort of error do you see in sandbox? Do you have a case number?

All NetSuite Systems Fully Operational. A Defect number will be provided shortly.

Operations engineers have discovered an issue in the authentication/caching layer impacting our NA West datacenter and are currently working on remediation. Users may continue to experience issues during this process, but we expect recovery in the next few minutes.

SuiteAnswers was updated when the problem was first reported. Support will post an announcement there first: [ATTACH=CONFIG]n371226[/ATTACH]

Our Developers are working on a resolution and Support will provide you with an update as soon as an eta becomes available.

Please contact Support and provide the email headers.

The fix is in the process of being released. This should be resolved shortly.