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Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
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Hi @Venice Jane Lejos-Oracle Thanks for your prompt response! I want to let you know that the above solution has been implemented, but it is not working. Can you please tell us another solution? Best regards, Shubham Singh.
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Hi Guys, Thank you for your help and support! This issue has been resolved. Best regards, Shubham Singh.
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Hi Guys, It will be greatly appreciated if you guys come and help us on to this issue. Best regards, Shubham Singh
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Hi Guys, Thanks for your help and support! I have successfully copied the configuration record from RP to Sandbox. Thank you, guys, for your help and support! Best, Shubham Singh.
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Hi Guys, Thanks for your help and support! Above issue has been resolved. Best regards, Shubham Singh.
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Hi @Mark Vargas-Oracle Yesterday's response helped me resolve the problem. And the issue is successfully resolved. Thanks for your help and support. Best regards, Shubham Singh
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Hi @Mark Vargas-Oracle Please respond whenever you have the time. I am waiting for the solution. Best regards, Shubham Singh
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Hi @Mark Vargas-Oracle here is the screenshot: (screenshots deleted due to confidential information) Best, Shubham Singh
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Hi @Mark Vargas-Oracle Thank you so much for your prompt response. I have gone through the steps you have provided, and the issue is still there. Your help and support will be greatly appreciated as we work to resolve the issue as quickly as possible. Please respond whenever you get time. Best regards, Shubham Singh
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Hi @Richard James Uri-Oracle The problem persists with the store location link—it still shows a 404 error when clicked. We're using the domain electricsupplyconnection.netscoreapps.net, not www.electricsupplyconnection.com. Best regards, Shubham Singh
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Hi @Mark Vargas-Oracle Thank you for the above information! We are currently working on this domain: electricsupplyconnection.netscoreapps.net And the account type is sandbox. Best, Shubham Singh
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Hi @Mark Vargas-Oracle I have applied the changes you have given, and that is working fine. Thank you so much for your help and support! Best, Shubham Singh
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Hi @Thea Hernandez-Oracle Transaction History and Support Cases related issue resolved, but clicking on store location still has the issue 404. Can you please investigate and let us know the solution? Your help and support will be appreciated. Best regards, Shubham Singh
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Hi @Thea Hernandez-Oracle Thank you so much for your help and support. The issue has been resolved. Best, Shubham Singh
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Hi @Mark Vargas-Oracle Take your time and let us know when you have the solution. Best regards, Shubham Singh
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Hi @Mark Vargas-Oracle Thank you for your so much effort! I want to explain more about the concern. Case 1: If on the checkout page, any credit card details are already saved and the payment has been made through the invoice, Then, NetSuite's Sales Order Record Billing tab will show the card type in the Payment field—the…
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Hi @Mark Vargas-Oracle Thanks for your prompt response! The billing tab is derived from the sales order. And that sales order is paid through the invoice. Please let me know if you need any other information. Best regards, Shubham Singh
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Hi @Thea Hernandez-Oracle Thank you for your reply. If you could provide me with an approach to this, it would be great for us. Please let me know when you find the solution. Best regards, Shubham Singh
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Hi Guys, Thank you so much for your help and support! The query has been resolved, and now I can get the invoice as a payment option. Once again, thanks a lot for your help and support, guys. Best regards, Shubham Singh
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Hi @Mark Vargas-Oracle I've applied the updates you suggested, and the terms field now appears in the customer record. However, there seems to be an issue as no values are being assigned to the term fields. Additionally, invoices are still not showing up as a payment option. Please let me know. Your help and support will…
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Hi @Richard James Uri-Oracle Yes, we are going to look into this. I will let you know once it's done. Best regards, Shubham Singh
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Hi Guys, May I know if you guys have found anything related to this? Best regards, Shubham Singh
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Hi Guys, Could you please help me with this? This is urgent for us. Best regards.
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Hey Guys, The doubt has been cleared. Thank you so much for your help and support guys. Best regards, Shubham Singh
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Hi @Angela Bayliss If payment is conducted via a card, does that imply that it's not feasible to establish the terms? Do I make sense of the above sentence? Best regards, Shubham Singh
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Hey Guys, Thanks a lot for your help and support! I have got my solution. Best regards, Shubham Singh
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Hi @Edwards_05 Good Morning! Where can we check our default sales order status.? Please explain better. Best regards, Shubham Singh
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Hi Guys, Please look into this email thread and let me know the solution. Your help and support will be appreciated. Best regards, Shubham Singh
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Hi Guys, We require your help and support on this. Best regards, Shubham Singh
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Hi @Adrian Romualdo-Oracle I have uninstalled the older version, and the domain is working fine. Thanks for your help and support! Best regards, Shubham Singh