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yes, This is the Custom Email template iam using for dunning. but still iam unable to get the Days open Field data correctly. Thank You
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No it's not attaching the Email templates in the Dunning letter for invoice dunning. i am choosing the customer dunning and in the related records subtab we have transactions there it showing correct values which are days open. But in the Email Template we are not getting.
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Hello dear, i got the error in the dunning Email template when i am days overdue field in the template it showing duplicate values .how can solve this issue?
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Hello katerina, i didn't clear the check box "ONLY OVERDUE INVOICES". but i am still unable to send the attachments and in the template also i am unable to get the invoice record details i am only getting the customer details. please provide me a solution.
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Now the emails are sending for invoice also but the attachments are not sending here the email is sent but attachments are not sending in the dunning template i have checked the all check boxes but still i am unable to sent the attaching to the dunninng for invoice dunning
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We are not started at Production Account still we are doing testing sandbox account only and for invoice dunning the attachments are not sending which are not overdue
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check in setup accounting preferences
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Hi Dominica Sevilla, I have try that suite answer but still iam facing the issue , when iam creating new customer and assigning dunning it's working for existing customers it's not working the sandbox . please suggest here.
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i am already updated my account with my profile pic details