Hi @User_Q1DPO, We need to check internal IDs for those fields. Please check Exposing Internal IDs and Fields IDs SuiteAnswer and Finding Internal ID of Records. You can get values for fields that appear in the body of a record (as opposed to on a record’s sublists) using the following syntax: ${‌record.field} (such as…

Hi @Amjad Kasem, I would like to follow up on this thread. Did you manage by any chance to check my previous comment on Editing external forms for cases? I would like to know if this answered to your concern and if further assistance is needed on this topic. Thank you.

Hi @User_TVDSS , I would like to follow up on this thread. Did you manage by any chance to check my previous comment on Support Group Case Restrictions? I would like to know if this answered to your concern and if further assistance is needed on this topic. Thank you.

Hi @User_NG5TG, May I ask what do you mean by 'moved into another quarter since'? Where these opportunities expected to close in the previous quarters but happened just now in this quarter? Or those set on expected in this quarter but which will close later on? I found for you two SuiteAnswers articles for opportunities…

Thank you for your insights, @Midhun Nath! Hi @User_7NEDX, did you manage by any chance to check the previous comment? Thank you and regards.

Greetings, everyone! We have a fellow member, @Elina Kourouzidou , who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated!

Greetings, everyone! We have a fellow member, @User_59L06, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated!

Greetings, everyone! We have a fellow member, @RS_RS who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated!

Thank you for posting this thread, @User_K51C7. Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Thank you for posting this thread, @HC22. Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Thank you for posting this thread, @Gia My "Mei" Luc. Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @Elizabeth Vance , I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will…

Hi @User_F1Q0H, At this time, the feature you are requesting is not available within the NetSuite line of application services. You can only print records using desktop. We do have an Enhancement Request logged for this feature request. It is logged under #402566 Mobile > iPhone > Ability to print any records that is…

Hi @Renato Gabas , Everything on the page is controlled by Subsidiary and there are some fields that are subsidiary-specific (like tax fields for certain countries, etc). Therefore, for copied transaction records, you can just select same subsidiary. An enhancement request is logged under #295395 Transactions > Sales >…

Hi @FazeprooF , This is indeed a system limitation in NetSuite, as you allow audience to edit and you select the role, it will remove the public check box, being two opposite requirements. This requirement is so specific that I could not find an enhancement suggested by other users, you can request in SuiteIdeas a new…

Hello @AP3 , I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @GinaT321, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Amjad Kasem, Please check the SuiteAnswers article linked below: Creating a Custom HTML Template Case Form (to edit just open the Online Case form list, pick one and select Edit) Creating Online HTML Form Templates I hope these details help.

Hi @BM136, If by one account you mean role, please check the Core Administration permissions functionality and test it to see if this is what you need: Core Administration Permisssions Please have in mind to test the role on yourself before assigning it to other users, having in mind that you deal with sensitive data. Best…

Hi User_HWW8S , I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

@Hans de Molenaar , I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will…

Hi @User_TVDSS , May I suggest to look into SuiteAnswers article Support Group Case Restrictions ? Because users cannot restrict case records, just the support group, this article presents a workaround. I hope this helps. Best,

@Shuichi I would like to follow up on this thread. Just checking if you were able to see previous comment. Thank you.

Greetings, everyone! We have a fellow member, @User_59L06 , who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated!

@User_SLDIG you're very welcome. Please let us know if the information provided in my previous comment was helpful. We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. Doing so will not only assist other community members with similar concerns in finding the…

Greetings, everyone! We have a fellow member, @User_7NEDX, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated!

Hi @User_HWW8S , Does your user have assigned a Customer Center role as well? This can be set also in the Customer record, under Access tab, you select in the Roles subtab either the standard role or you can customize one Customer Center role. Let me know after the role is assigned, if the user gets permission violation…

@Shuichi , I will need to know if you use Manage Translation single page application for translation operations on your account and translation collections. Thank you.

Hello @Elizabeth Vance and thank you for checking. Let's try to check SuiteAnswers article : Permission Error When Viewing Vendor Dashboard Using Custom Role to see if it fixes the issue.

Hi @Noel Ruiz R. , there are various saved searches to use to monitor employees as administrator, please check several of them linked below and let me know if they are useful: Transaction saved search Employee Saved search to see the roles assigned and date when access was given Log in Saved search to see who was not…