Am I the only one that has had this problem??? I don't see where there is a maximum number of items set for shipping. Anyone know why this is happening?

Count me in. I don't post much but I read all the posts. This will be my first time to SuiteWorld...looking forward to meeting and greeting people!

We are having a BIG problem with the promo codes as well!!! When giving a $ amount off if the order is over a minimum amount, it gives the -$90.00 if over $300 on the Sales Order side but when it is invoiced it shows the promo code rate of 100% which brings the order to ZERO dollars. This is a huge problem. What is going…

We are having the same issue here. ugh!!!

We are having the same problem! :h_a_w:

Help! Can anyone help me?

Hello!!! We are still having the same error problems when trying to fulfill orders and yet the 11:00 update for the service reads... Service has been fully restored to regular operations. The defects in the application server layer which caused intermittent performance issues for some customers have been resolved. The root…

Both of our online stores are down too! Netsuite shows 100% uptime. This is not good for business, especially since I just launched a new promo for our online store yesterday. What's going on NetSuite???

Our Online Store is running VERY SLOW today!!! It's a no wonder I have only had a few orders from the store today. It's unbearable! What is going on?

We are having the same problem with fedex orders. We are unable to fulfill orders...we keep getting the "Unexpected Error". Help!!!

We are experiencing the same problem, the reference information on the check stub is printing multiple times if there is more than one line reference. Would love to know when this will be fixed as well! Carlyn

Same here again...users calling and complaining about how slow NetSuite is...ughh!!!

Hello NetSuite???? Any answers as to what is going on??? I am in Maryland and like many others on here NetSuite is not working well for us for two days now.

Yes, but does that effect our Store as well as our website???

Actually, yes I think this issue was fixed by making sure you selected a site and that it is highlighted. This will then pick up the code for the store. Sorry for the delay in replying.

The following error appears when entering the promo code in the store...This coupon does not apply to this site. Please correct or remove the coupon code. Does anyone know why we are getting this error??? How do we fix this? Sincerely, Carlyn Roboz Surgical Instrument Co., Inc.

We had the same issue earlier this week! What was a $5 discount on the Sales Order became a nearly $400 discount when it was invoiced, and it was only by sheer luck that we happened to notice it. We were convinced that there was some entry error when the Sales Order was created, so your post has caused a feeling of "I'm…

Is it set to flat rate instead of percentage discount? It is set to a flat rate of 90.00. We started the promo in February and it was working great sometime in the last couple of weeks it has started acting up and giving a 100% discount at invoice time not at the sales order level.

I also just noticed that our Production account does not have the new "calculate" button that I have read people talking about on here but our Sandbox account does and it is having the same problem. This is a huge problem for us...giving out 100% discounts isn't going to make us any money!!!

Same here. Sure would love to know what's going on. Carlyn

Our website is down as well shopping.roboz.com. So is our NetSuite applications is as well. HELP!!!

We are having the same issue. How do I attach my case to Defect 447570?

On the customer record there is a "Is Taxable" checkbox - untick it. Of course, this means tax exempt people would need to communicate with you prior to placing an order, or shortly after before it's processed to allow you to correct the order and their record, but there's hardly any other way to handle that. Thanks! I am…