Discussões
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Dunning Bundle 392827 Email Workflows
I have installed Bundle 392827 in Sandbox. I believe I have everything set up as far as a standard procedure, templates, level rules, etc.. I am setting it up by Customer/Client not by Invoice, do I need to set up both workflows; Customer Dunning WF Scheduler and Invoice Dunning WF Scheduler?
Also, I am trying to test the workflows. I am not sure if the workflow is running? When I go into the Dunning Email Sending Queue, nothing shows up. I created a test client and an invoice, no results for an email. I have it running daily, once a day. I am trying to produce an email so my AR department can see what it looks like.
Rotulado:
0
Olá, bem-vind@!
Faça login
Para ver todos os detalhes, faça o login.
Cadastre-se
Não tem uma conta? Clique aqui para começar!